iPhone Leprosy, or Touch Disease

If you have an iPhone 6 or 6 Plus, you need to check this out…

Just in time for you to trade in your iPhone 6 or iPhone 6 Plus, a new iPhone hardware issue involving the 2014 model cellular iDevice has hit the news wire – Touch Disease.

Touch Disease is a hardware defect effecting both iPhone 6 and iPhone 6 Plus devices and is identified by a malfunction in the touch screen where user touch input is not read or not interpreted correctly and therefore ignored by the device. Symptoms of the defect are usually preceded by a grey flickering band at the top of the screen, just under the iSight camera and speaker, regardless of device orientation. This symptom can be sporadic and may respond to torqueing or pressing on the device.

touch disease

Replacing the touch screen does not resolve the issue.

According to Apple Insider, the issue may be related to the 2015 “Bend-gate” issue where the larger and thinner smartphones were warping due to inappropriate and in proportionate pressure or force being applied to the screen and to the device case, causing it to bend. This was most often seen by users who carried their device in their back pocket, and then sat down, causing the device to warp and bend in appropriately.

The relation of Touch Disease to Bend-gate is likely in eventual cracking or breaking of solder joints breaking on the device’s touch controller chips. Your device’s touch screen ignores input because the electrical connections to it its controller chips have been interrupted.

This is further exacerbated due to the fact that Apple didn’t use any underfil (sticky stuff) to keep the touch screen control chips securely attached to the PCB. Instead of using a metal shield to further keep the chips in place and to help prevent device bending, Apple chose to go with a sticker (literally… a STICKER) instead.

There are a couple/ three fixes available for this, if your iPhone 6 or iPhone 6 Plus device has Touch Disease:

1. Device Replacement – If you have Apple Care, and you can demonstrate the issue for any Apple Genius, they will likely just swap the device out for you. However, the new device you get is still likely Touch Disease susceptible, so you may have to change the way you carry and use the device or it’s going to happen again. This is likely the quickest way to solving your problem; and its likely free
2. Logic Board Replacement – This takes longer, but will also resolve the problem, provided your case isn’t bent or warped, in which case, you’d be better off with a complete device replacement. This is likely covered under Apple Care (and will likely be what Apple does to all effected units it refurbs); but will probably only happen to you if you go somewhere else OTHER than an Apple Store to resolve the issue or if you don’t have Apple Care.
3. Solder Reflow – Repair shops can simply apply enough heat to the existing, broken solder joints and get the solder to reconnect the chips to the PCB. However, this will likely invalidate any warranty you have.
4. Purchase a New iPhone – Many uses without Apple care or Assurion warranty coverage are finding that the only real way to resolve the issue for them is to buy another device.

I was able to see on Mashable that non-Apple Care covered repairs could cost you anywhere between $85 to $250 bucks. New devices are going to be much higher than that depending on where you buy.

This issue does not affect the iPhone 6s or iPhone 6s Plus, as it uses a less bendable, 7000 series aluminum case.

Has your iPhone 6 or iPhone 6 Plus exhibited signs of iPhone Leprosy, or Touch Disease? Did you have an issue with Bend-gate? Do you carry your device in either a front pants or rear pants pocket? Have you noticed that your iPhone 6 or iPhone 6 Plus exhibits a slight bend or warp to its casing? I’d love to hear from you if you’ve had any of these things happen to you. Why don’t you meet me in the Discussion area below, and tell me about it?

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iPhone 4S Battery Problems – A Viable Work Around

While Apple takes another whack at cracking the battery life nut in iOS 5.x, there are a few things users can do in order to keep themselves powered up.

The battery life issues in iOS5 are real. Apple has acknowledged them and they’re actively working on trying to resolve them. Unfortunately, its proving to be a bigger nut to crack than they thought it was going to be. So while Apple tries to dig themselves out of the battery life hole, I thought it might be a good idea to explore a few battery life saving alternatives.


Switch to EDGE Only
When 3G data was introduced to smartphones a few years back, it was discovered that 3G radios consume a LOT more battery power than EDGE based radios. It was also discovered that the device will work VERY hard to pull in and lock onto weak 3G signals, thereby consuming even more battery power. This is a problem, especially if you live in an area that skirts the edge of 3G coverage area.

One of the things that carriers tell their customers who are having battery life issues is to turn off 3G and run on EDGE only. Yes, you will be relegated to much slower speeds, but the extended battery life may be worth the trade off to you, especially if the 3G coverage you have in your area is spotty.

Curb Data Use
If you don’t have a lot of data running over your smartphone’s data connection, you can turn data off completely and you’ll save a lot of battery power. This kinda kills the smart in your smartphone, but again, you’d be surprised at how much power you can save. I do believe that this isn’t realistic, though. If you’re going to do this on a regular basis, then you probably didn’t want a smartphone in the first place. I’d switch to EDGE only first…

Carry a Power/USB Cable
If you’re going to be out and about, then you need to carry an iPod/iPhone cable in your gear bag, backpack, purse, whatever. If you’re going to be in the car for a while, you need to make certain you have a car kit or a power cord for your car. Charge the device when you can and keep the battery fresh at given points throughout the day.

Get an External Battery
Both Mophie and Zagg offer external batteries for your USB powered devices. While they can be a bit pricey, having additional battery power available for your iPhone can be important, if you choose to leave your data services as they are, fully enabled, and find yourself running low on power.

Get a Battery Case
There are a number of different battery cases available for the iPhone. Most offer an additional 10 to 20 hours of additional battery life as well as much needed protection to your iPhone. The only downside to a battery case is that they add a great deal of bulk and some additional weight to the device. You need to make certain you’re ok with a thicker, bulkier device before jumping into one of these. Depending on the model you buy, you can expect to pay $40-$100 USD for the case; but the additional bulk, weight and cost may be worth your while as Apple works on the iOS update that’s supposed to resolve this issue.

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