Top Creator’s Update Issues and How to Fix Them

Here are the top problems with Microsoft’s Creator’s Update and the way to resolve them all…

The Creators Update is the latest update to Microsoft’s Windows 10. It’s the start of what Redmond says will be a biannual update to their desktop operating system. The Creators Update was released in April of 2017. The next update, the Fall Creators Update is scheduled to be released in September of 2017.

The new strategy behind Windows 10 is to release two major feature updates per year. Over the past few months, I’ve been doing a bit of research on the Creators Update; and it introduced a number of new features. With the implementation of new features and functionality, there are likely to be problems and issues. Some are easy to resolve. Others, take a bit more doing to resolve.

So, without any additional hullaballoo, here are the top Windows 10 issues and the best and easiest ways to resolve them.

The Update Doesn’t Download
If you’ve got the Anniversary Update – Version 1607 – then you’re a prime candidate for the Creators Update – Version 1703. However, it doesn’t always get to you when you want it or when you’re ready for it. Sometimes, it just seems like it doesn’t want to come down to your PC. If that’s true, there are a couple different things you can do, however, depending on your PC, you may be intentionally blocked due to a technical problem with your PC that hasn’t been patched yet.

If you can’t get the update, that may be the best thing. However, if you have to have it, you can do the following things:
Download the Windows 10 Update Assistant. It will pull down the Creators Update and upgraded your computer the ISO. There’s an ISO image. You’ll need to be a registered Windows Insider first, but you can still get it.

Windows Update gets Stuck
Similar things have happened to me with other updates. You wait for the update to come down and update your system; but while doing so, the update either stops coming, or it won’t actually update your system no matter how many times you’ve hit “Restart and update.” Unfortunately, Windows Update isn’t the best at what it does. When this happens, you’ll need to open the Command Prompt, with elevated privileges so you can execute some administrator level commands.

To get the Creators Update moving again, follow these steps:
At the command prompt, type,

net stop wuauserv

and hit enter. This will temporarily stop the Windows Update service.
Open up a Windows Explorer Window and navigate to C:\Windows\SoftwareDistribution. Delete any and all files you find in that folder. Do NOT delete the actual folder itself.
Go back to your Command Prompt. Type,

net start wuauserv

and hit enter. This will restart the Windows Update service on your PC.
Go back to Settings – Windows Update and have it look for updates again. It should find the Creators Update and start downloading it again.

Windows Defender Can’t Update
Nearly everything comes down as a result of Windows Update. This includes updates to Windows Defender and its malware definitions. Unfortunately, sometimes Windows Defender’s updates gets stuck, too. When that happens, you can do one of the following things to get things going again.

Try again.

Sometimes getting Defender updated just requires you to run Windows Update again. Pull the trigger again, and see if the updates come down all the way. If they do, you’re in business. If they don’t, move on to the next step.

1. Reset Windows Update
You can use the steps I noted above to kill Windows Update’s cache. If simply running Windows Update again doesn’t download new malware definitions for today, and you know you haven’t gotten them already, use the steps I noted above to stop Windows Update’s service, delete its cache files, and then restate the service
2. Malware Updates Windows Defender
Alternatively, you can manually download Windows Defender malware definitions from Microsoft here. Once you do, just run the .exe file, follow the prompts, and your Windows Defender is up to date.

Windows won’t Add New Users
Adding new user accounts to a single PC can be a big deal. Sometimes, you just have to share workstations. In some instances, Windows won’t let you add new users to an existing Windows 10 install when they don’t have Microsoft Accounts.

It’s unclear whether this is actually a bug or whether this is all part of Microsoft’s evil plan to take over the world. Any way you slice it, this is an issue, but don’t worry there’s an EASY resolution.

Turn off your internet connection.

If you’re using Wi-Fi, turn the adapter off. If you’re using an Ethernet connection, pull the cable. Either way, the lack of a connection to the internet is what you’re looking for. When Windows 10 can’t communication with the outside world, it will let you add a standard, local account without demanding that it be a Microsoft Account.

Please note that you won’t need to do this every time you want to add a local account. The only time you’ll need to kill your internet connection is if and when Windows 10 Creators Update won’t add the local account while you’re connected to the internet. Again, simply killing the internet connection will turn off Windows 10’s apparent need to be all Microsoft Account connected.

Windows Won’t Shut Down All the Way
Sometimes Microsoft goes out of its way not really NOT help itself. Such is the case with the Creators Update and some of its performance features. In some cases, the OS can’t get out of its own way. On rare occasions, installing the Creators Update may accidentally enable Windows Fast Startup option. Fast Startup puts your PC into a low-level hibernation state instead of actually shutting the PC down.

Fast Startup allows your computer to hibernate instead of actually, fully shutting it down. This can make turning the PC back on a lot faster, as the PC doesn’t have to go through its full startup procedures which may include a full POST.

This “benefit” may create startup problems as well as making it difficult to access your BIOS if you need to make adjustments or changes to boot sequences or other startup options. Thankfully, there’s an easy fix to this – you just need to disable hibernation through elevated permissions via the Command prompt.

To do this, follow these steps:

1. Open the Command Prompt in Administrator Mode
2. Type the following at the prompt –

powercfg /h off

3. This will disable hibernation system wide and should turn off fast startup.

A couple of normal restarts later, and you may be able to reverse this by typing

powercfg /h on

later. If you really need hibernation back, and have found that your PC now shuts down like it’s supposed to, turning this back on should be ok. If you find yourself in the same boat, turn hibernation back off by repeating the above commands.

Location Services won’t Turn Off
Location services are a big part of Windows 10; and they can, if not monitored correctly, use up a great deal of battery power. With early installations of the Creators Update, some users are reporting that the Update is causing Location Services to turn on and remain on, despite the fact that users have turned them “off.” Unfortunately, this is a bug in the OS, and its one that Microsoft is going to have to fix. Don’t worry… they’re get to it, eventually.

In the meantime, if you want to try to work around it, you can do the following.

1. Open Settings.
2. Click Privacy and navigate down to Location
3. Turn the feature off entirely.

This will turn off all location based updates Windows makes, but should resolve the issue and the potential battery drain. You’ll need to pay attention to the updates that Windows Update installs. If any of them update Windows Location Services, try turning Location Services back on to see if the issue is resolved

Gaming Mode Disables Night Light
It’s never fun when one feature implementation interferes with the functioning of another. Unfortunately, as I’ve learned over the years, this is just the way software works sometimes. In cases like these, you have to watch out and be careful.

Unfortunately, there are some instances where Microsoft’s new Gaming Mode can interfere with another new feature, Night Light. Night Light is a blue light filter system that diminishes the amount of blue light your screen emits at night time. The thought here is that if Windows can automatically warm your PC’s display output colors, thereby limiting the amount of blue light it emits, you’re going to sleep better at night. Blue light stimulates your brain and increases brain activity.

Unfortunately, the Creators Update can disable Night Light when game mode is on and you’re playing a game. In cases like these, Night Light gets disabled not only in Game Mode, but also at a system level. There are two ways to resolve this issue.

1. Display Settings
Open your video games’ video settings and switch it from full screen to borderless windowed. This should prevent Night Light from being disabled. You may notice a performance hit here, as everything will be run in a Window instead of in full screen mode. However, this shouldn’t impact FPS rates too badly.
2. Disable Night Light
if using the feature is important to you, you might want to consider going with a third party alternative. Disable Night Light and then install an app like F.lux to manage the warming of your display. Using a third party utility should also resolve any performance hits your PC might take as well.

Windows Game Bar prevents some users from streaming
Gaming updates in Windows 10 Creators Update are a big deal and are a huge addition to the overall OS. I know that the integration of Gaming in Windows 10 makes it a lot easier for my son to play Xbox One games while I still get to use the TV in my living room. He can stream games directly to his gaming desktop from the console, providing the family with a great deal of peace and quiet as no one vies for the TV screen.

In the Creators Update, Microsoft has rolled out a number of new tools, like Game Mode and a new version of the Game Bar, making Windows gaming more accessible and reliable. Microsoft’s streaming service, Beam, will now natively integrate with the Gaming Bar, allowing you to stream any game on your PC.

Unfortunately, and somewhat unsurprisingly, there are issues with streaming in the Creators Update. Beam either fails to broadcast entirely, or prevents certain accounts from streaming at all. Unfortunately, there’s no solution right now; but there are work arounds.

The easiest way around this problem, unfortunately, is the least desirable – set up a new Beam account. If you have a following on Beam, this might not be the best option for you. However, if all you’re really trying to do is stream games to a couple of your buddies, then, this just might be the way to go.

If you need to stick with your existing Beam account, you can always try signing out and signing back in. If that doesn’t work, you can try unlinking it from your Microsoft Account. You can do this through your Beam.pro account page. After you unlink Beam from your Microsoft Account, you’ll need to reinstall the Creators Update by redownloading and running the update on the ISO file.

When the update finishes, you can relink your Beam account and retry your microphone. If it still doesn’t work, you may be better off with another streaming solution like Twitch or Steam’s game streaming until Microsoft has a chance to address the issue.

Game Mode cuts off microphone access for third-party apps
Gaming on Windows 10 provides an improved experience in the Creators Update. Now, you get optimized performance of your system resource usage; or at least your supposed to. There have been reports of some microphones not working in third party apps while Game mode is enabled. When this happens, you might be better off just turning Game Mode off.

To disable Game Mode, open Settings. Under the gaming category, you can toggle Game Mode on or off inside individual games with the Game Bar, accessible when you press Win-G.

Conclusion
Microsoft’s Creators Update is the latest release of its desktop operating system, Windows 10. It brings a great deal to the table. However, it also brings users as many issues and problems as it does beneficial updates.

While the update was originally released in April of 2017, the new bits haven’t reached everyone yet. For example, after I had to wipe my Surface Book, it hasn’t come back down for me. I’m still waiting for it.

The problems and solutions I’ve outlined here are likely the most common problems, and the best solutions available for them. If you’ve bumped into these problems and resolved them, I’d love to hear about it. I’d especially like to know if you’ve resolved your issues using the solutions I’ve outlined above, or if you’ve found a different work around.

If you’ve bumped into additional problems than the ones I’ve outlined, above. I’d like to know what those are too. Have you found a way around those additional issues, or are they still a problem? If you have found a way around them, I’d love for your to share those additional solutions with the rest of the class.

Any way you slice it, kids… I’m in the Discussion area below. You need to give me the latest update on what’s going on with you and with your Windows 10 Creators Update powered PC.

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