I got KO’ed by Kanoa

I think this is the last product I’m going to pre-order…

Kickstarter and Indiegogo are pretty cool sites. They allow entrepreneurs and product visionaries to bring their product to life and perhaps… just perhaps… begin a startup company that takes the world by storm and creates a revolution. That happened with Pebble… but those successes, to be honest, are few and far between, and unfortunately, for Pebble, things don’t always end with a pot of gold at the end of the rainbow. Pebble was acquired by Fitbit and that platform have essentially died and are no longer around.

I’ve backed a total of 5 projects on Kickstarter, the latest being the Nomatic Backpack and Travel Pack, and after what happened to me yesterday, they will be the LAST pre-order I make.

EVER.

A little over 14 months ago, as of this writing, I pre-ordered a set of wireless earbuds. At that time, Apple’s AirPods were all the buzz. There were folks out then – and still today – where that form factor doesn’t quite fit right or work; and, like me, were looking for an alternative.

I found that alternative via Kanoa; and up until now, I’ve been content. At least I thought I WOULD be content, if and when, the product arrived and I had my pre-order fulfilled. Unfortunately for me and a number of different “backers,” that isn’t going to happen.

Yesterday – 2017-08-23 – Kanoa closed down without any warning.

Yesterday, all Kanoa backers got a note from the company, directing them to an “important notice.” This notice describes a “roadblock” that the company has encountered.

Just last week, the company started shipping earbuds to some – not all – but some, Batch 1 backers (those that ordered prior to 2016-02-27). As of this writing, the company has ceased operations, laid off all their staff, and have killed all their social media sites (including their Facebook page, and Twitter account). Any remaining Batch 1 orders and all Batch 2 orders will go unfulfilled… at least until further notice.

Kanoa had their backer(s) pull all of their funding. I’m not certain if that’s due to issues with their smartphone side software – which went through a couple of beta rounds via Apple’s Test Flight and then was formally released via the iOS App Store on 2017-08-13 – or if that’s due to some bad press that may have been received via some sketchy beta reviews; or if there were additional production/ manufacturing issues/ bugs/ delays, etc. Whatever the problem was, Kanoa’s backer(s) pulled their funding, leaving the company in a state of limbo.

At this point, anyone that has backed the product and hasn’t received their earbuds can expect to NOT have their order fulfilled. While Kanoa is trying to procure new funding or even a sale to a technology company, it’s clear that this is just another startup that failed to launch and failed to fulfill their vision.

Unfortunately, for all who backed the project and preordered their earbuds, that money is gone; and your likelihood of either getting your money back or having your preorder fulfilled is slim to none, at best.

So for me… I’m not backing any additional Kickstarter projects (I was never a big Indiegogo fan…), or preordering any product where the preorder requires the full purchase price to be collected prior to shipment.

Should you want to read Kanoa’s notification to all of its backers, you can see it here.

This year has been full of disappointments. First Olio, now Kanoa.

I really need to stop backing losing horses…

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