Galaxy Note 7 Grounds SWA 994

It would have been ok, had it been in the smoking section, right??

Yeah… maybe not so much.

Reports streamed in on Wednesday 2016-10-05 about a passenger’s Galaxy Note 7, that despite being powered down, began smoking and popping while passengers were boarding SWA (Southwest Airlines) flight 994 to Baltimore.

galaxy_note_7_grounds_swa_994

The incident occurred at approximately 9:15am, local time. Arson investigators confirmed that the device in question, was a Samsung phone that had overheated, leading to smoke in the cabin, according to local news reports.

Passengers were safely evacuated from the plan, which filled with enough smoke for the crew to initiate that action. The flight was also cancelled.

Passenger Brian Green of New Albany, OH indicated that he was waiting to take off when his recently replaced, Galaxy Note 7 overheated shortly after powering it down. He said it made a popping noise and started to smoke. He took it out of his pocket and threw it to the ground. The device was initially replaced two weeks prior to this incident by AT&T.

Samsung expressed skepticism regarding the replacement status of the device, saying in a statement released to the public, “We are working with the authorities and Southwest now to recover the device and confirm the cause…”

Southwest is urging customers to insure that ALL Galaxy Note 7’s are turned off, before boarding their flight, saying, “Safety is always our top priority.”

Since its release on 2016-08-19, Samsung has officially recalled more than 1M Galaxy Note 7 devices sold worldwide before 2016-09-15 due to “serious fire and bur hazard [risks].” By that time, Samsung had received 92 reports of batteries overheating in the US, resulting in 26 reported burnings and 55 reports of property damage, including fires in cars and a garage according to the Consumer Product Safety Commission.

If I were Samsung, I’d be worried at this point.

The Galaxy Note series is a very popular device, and its one that has continually gone head to head with the iPhone; and is (likely) the reason why Apple released the 5.5″ iPhone “Plus” version of their popular iPhone smartphone. I wouldn’t want to be the project manager responsible for the Galaxy Note 7, right about now…OR the Supplier Quality guy, either.

If I were either of these guys, I’d be looking for a new gig.

Now in the grand scheme of things, this may end up being nothing more than a strange blip; but at least in the immediate, I’d be a bit concerned if I were Samsung. Their competition with Apple is fierce. The last thing they want anyone to do is think twice when it comes to purchasing ANY of their products. I mean, would you want one of these if there was still a chance that the replacement units had bad batteries..??

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