It’s not as difficult or as time consuming as you may think…
The other day, we spent a great deal of time going over the prerequisites for determining why and when you should reset your Windows PC. You can see that article here. Read that one before you follow the instructions here, if only to help you determine the best time to actually pull the trigger.
Once you decide that you really DO want to reset your PC, following the process here should insure that it gets done with the least amount of risk and stress.
How to Reset
I’m going to be doing this on a Windows 10 PC. However, the process can also be done on a Windows 8.x computer. The process will be similar, but somewhat different there.
Backup Your Data
There are a number of different ways to do this. You should be using at least one of them on your PC. Thankfully, you can use one, some or all of these together. If you don’t have some kind of restore process in place, you’re gonna be hurtin’ fer certin’ when you try to get yourself back up and running.
- Local Backup
This can be as simple as you grabbing a USB flash drive and copying over the contents of your Documents, Photos, Videos and Music folders. It could also be a more formal operation that involves apps like Windows Backup or some other application that backs up some, part or all of your PC .If you go the backup app route, please understand that doing an application restore is likely going to put you back in the same boat you’re trying to get out of. When you’ve made the decision to reset your PC, restoring applications and settings will likely put the malware back on your PC as well. You’re going to have to be careful here; and if you set the app up right, it should function in the background, allowing you to continue working while it backs up your machine.Make certain that you only restore your files and application data from any backups you make.
- Cloud Based Backup
Backing up your data to an offsite location, especially if it’s REALLY important to you can be the difference between getting everything back – including photos, videos, etc. as well as your Office or office suite (Word, Excel, PowerPoint) files.This option is exactly like a local backup, except that the app that’s used uploads the backup data to a cloud based computer, in real time. Apps that fall into this category include both Backblaze or Carbonite, among others, and will involve some kind of a monthly or yearly subscription fee to store your data.Like the local backup option, apps that work here are likely those that you setup once and then simply let run in the background. These set ’em and forget ’em apps can constantly backup your PC, and do it with little to no intervention from you.
- Cloud Based Data Storage
Backing up your data is easy when you use apps like Dropbox, Google Drive , OneDrive or other similar program. The nice thing about apps like this is that they are cross platform and available to install on just about any type of mobile device or computer, meaning you can sync and access your data from just about anywhere. Having a backup solution like this is the very basic of backup steps and should be done regardless of whether you have a local or cloud based backup of your data (or both).Like local and cloud based backups, this option may or may not involve a subscription fee for storage, so you’ll need to insure that you have enough cloud based storage available when you set up the app. If you need more than you get for free, you’ll need to pay for it. Make certain that everything is synchronized before you reset.PLEASE NOTE: Many cloud based data storage products have best in class malware screening products monitoring their storage media. I have yet to see a virus get past any of these products and transferred BACK down to your PC, post restore. However, this is NOT infallible.
Actually doing the Reset
To perform a reset of your PC, follow these steps
- Open the Windows 10 Settings App.
- Tap on Backup. If you backup with Windows 10, use these sets of screens and this process to back up your PC to save your data, OR follow the instructions I noted above.
- Tap on Recovery.
- Tap the Get Started button under Reset this PC
- Choose an Option. Keep your data or completely wipe the entire computer. Wiping the entire computer will delete everything and is considered a “factory reset.” It is the most reliable option when trying to delete malware that can’t be removed by other tools.
- Choose an Option. Clean your drive(s) or just reset all the system files. More often than not, if you’re removing everything, it’s a good idea to remove the files and clean the hard drive. It’s the best way to prevent malware from resurfacing afterwards.
- Are you REALLY sure? If you’ve recently upgraded your machine to Windows 10 (the free upgrade options have reportedly come back…), you’re going to get a Warning dialog asking you to confirm, instructing you that you won’t be able to go back to your PREVIOUS version of Windows (because you’re about to erase that backup from your hard drive).
- Ready to Reset. This is the LAST chance you’re going to get to stop the process. If you tap the Reset button, your computer is going to be erased and everything that it once was will be gone, restored to factory freshness.
- Choose an Option. After you’re done, you get a chance to turn off your PC, explore other troubleshooting options or to exit the Recovery partition and run Windows 10 for the “first” time. Tap Continue.
- Set up your PC. Reinstall all of your applications. If you backed up your data with a local or cloud based backup app, install that first and then restore your data. If you used a cloud based data synching service like Dropbox, Google Drive , OneDrive or other similar program, reinstall it and pull all of your data back down
After your data restore is done, you should install your anti-malware app and rescan your PC for it. If its back, then you know your data is infected. However, it will more than likely turn up clean, and you should be all set.
If you’ve used the Windows 10 Reset PC feature, I’d love to hear from you. Tell me how things went for you and share your results in the Discussion area, below.