Google Drive – A Foggy Cloud Experience

I’m in the middle of a love-hate relationship with Google Drive…

Google-DriveI’ve been living in the cloud for quite some time. I’ve had my Outlook contacts syncing with Plaxo since 2003 or so. I’ve also had accounts on Microsoft SkyDrive, Drop Box, and LiveDrive.  In some way, I’ve found all of these services wanting. But make no mistake, I’m very comfortable with my data in The Cloud. If you think about it, its very much like the dumb terminal-mainframe/mini computer model that everyone started using back in the 1970’s or so.

Most recently, I’ve switched to Google Drive; and there are some specific reasons for that. First and foremost, it works at the office.  The company I work at allows Google services through the firewall, and Google Drive works through Google’s standard Google Account authentication. None of the other client solutions I’ve used work the way they’re supposed to at the office. They’re all blocked.  Secondly, its nice to be able to have important files accessible on any the hard drive of connected machine, where and when I use them.

The biggest plus I have with the service is also the biggest problem I have – the client app. It keeps on crashing at the office.

The office PC runs Windows XP SP3; and while that’s hugely antiquated – its 3 major OS revisions (not releases) behind (Windows 7, Windows 7 SP1, and Windows 8) – it is what the organization trusts and is supporting as a whole throughout the enterprise.  I think Google Drives WinXP support is a bid dodgy. When Google Drive does crap out – and it errors out at LEAST once a day, if not more – I either get an error from Google Drive saying that its encountered an error and needs to close or Explorer itself crashes.

The first error is easy to recover from. All I have to do is restart Google Drive.  The second isn’t.  I have to wait for Windows to recover and then I have to bounce the PC.  If I don’t, I can’t access all of the previously running programs or System Tray extensions. The PC also becomes rather unstable.  This usually comes about because I’ve tried to browse to a deep, nested folder on my hard drive.

One of the things that I’ve learned to do is to quit the Google Drive client app before I browse my PC for files.  There’s no other way to prevent the app from erroring out.  Since the Windows 7 PC I have, doesn’t experience the problem, the only thing I can assume is that is related to the OS.  My Mac also doesn’t have client issues.

I’m not sure if Google plans on doing anything about it, but my gut tells me no. Unfortunately, that leaves me with a very foggy Cloud based experience with my data.  I just hope that the errors I know I’m going to bump into don’t damage my data.

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