Data Hogs Beware!

Verizon is gunning for users of its legacy Unlimited Plan…

If there’s one thing that I know, and I know well, it’s that mobile carriers get their undies in a bunch when it comes to customers using what they consider to be “too much” bandwidth. In fact, Verizon has been, it seems, on a mission to get users of its legacy unlimited data plan to move to a current plan.

Back in 2011, Verizon killed their unlimited data plans, requiring everyone on those plans to move to a different, shared data plan. However, some users weren’t affected, and were able to remain on a legacy, unlimited data plan. Verizon has been on a mission ever since to remove remaining users from those legacy plans so they can finally be retired in favor of more lucrative data plans that limit customer bandwidth.

Recently, Verizon sent a notice to users on those plans who were using at least 200Gb a month that they would be required to choose a different data plan by 2016-02-16, or risk having their service terminated. Terminated clients will have 50 days to get with the program and get a new service plan. Clients failing to do this will be hit with contract termination fees and will have their lines of service/ accounts closed.

Back in August of 2016, Verizon targeted users consuming 500GB or more of data a month and gave them the same message – find a newer data plan or be terminated. Verizon no longer offers unlimited data on any device. They have a 100GB plan that costs $450 per month, before line and access fees. The legacy, unlimited data plan costs $100 per month.

Verizon has made a number of different changes to its service plans over recent months. At the beginning of 2017, Verizon raised its line upgrade fee from $20 to $30 per line. Every line that is upgraded to a new device will be charged this fee going forward. Verizon has also stopped offering two year subsidized phone contracts as of 2015.

Verizon has historically been an expensive mobile carrier. Individuals who use Verizon do so under one of just a few key conditions, in my experience:

  1. It’s the only carrier in town
    Verizon is often the only carrier in many rural areas. Their mobile network was built out first and in some cases, AT&T, T-Mobile and Sprint either haven’t gotten there or don’t intend to.
  2. It’s the only carrier in town with a decent signal
    In some (rural) areas, there’s carrier choice, but service from other mobile carriers is SO bad, that it’s not worth using them. Folks in this category may also travel for business and need to have a reliable signal that can be reached in the devil’s basement.

I used to be a Verizon customer. However, shortly after AT&T started offering the iPhone – and before I switched – I moved from Verizon to AT&T simply because I was able to cut my monthly spend nearly in half. Back in the day, the family and I were spending nearly $500 a month on cellular service for just three lines. Switching to AT&T drastically dropped our monthly spend.

However, their legacy unlimited data plan, popular with many iPhone and smartphone users offered access to Verizon’s fast 4G and LTE network at a reasonable cost. Now, according to Verizon, those folks are costing the company too much money and clogging up the pipe.

If you’re still a Verizon Unlimited Data user, if not now, you’re going to be targeted by the organization in the very near future. Verizon wants you off that data plan and on something else that provides them with better revenues. Let’s be clear about this – regardless of how Verizon tries to spin this to you, this is about their bottom line, not the service quality on their network.

According to VzW spokesperson Kelly Crummey, speaking with Ars Technica,

“Because our network is a shared resource and we need to ensure all customers have a great mobile experience with Verizon, we are notifying a small group of customers on unlimited plans who use more than 200GB a month that they must move to a [different] Verizon [data] Plan by February 16, 2017.”

Are you a Verizon customer? Do you still have their legacy Unlimited Data Plan? Have you received any kind of notice from Verizon that you’ll have to pick a new data plan or risk losing your line/ lines of service? If so, which data plan(s) look attractive to you? Would you consider a change or move to a different carrier like AT&T or T-Mobile who are both offering unlimited data plans again (albeit, with a few prerequisites)..?

If you fall into one of these categories, I’d love to hear from you and get your opinion on what is happening with Verizon and more importantly, how you’re treated by the company when you call them and have a customer service issue to resolve. Do they hound you to switch data plans? Have they in the past tried to force you out of your existing plan and on to another? Are they offering any kind of incentive to make the move early (I haven’ t seen any evidence of any kind of incentive…). I’d also love to know which data plan you end up choosing, if you decide to stay, and how that new data plan effects your bill.

Why don’t you meet me in the Discussion area below and give me your details? If enough people respond, I’ll do a follow up article on your experiences and put you in the lime light!

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Yahoo Hacked – 1.0B Accounts Exposed

Dude… The Fat Lady is SO singing over at Yahoo…

yahoo exposed

  1. There are a few things that come to mind here:
  2. If I were Marissa Mayer, I would crawl under a rock and hide. Like… forever.
  3. If I were Verizon, I would run, not walk, so fast and so far away from the purchase of Yahoo, and I would NEVER look back (or second guess that decision)
  4. If I were a Yahoo user, I would set fire to my account and use the mail account that my ISP gave me. At this point a comcast.net mail account can’t be seen as a bad thing…

To be honest, this is beyond pathetic.

I’ve heard it mentioned that the security breach in question is the result of a separate, earlier attack that occurred in 2013, at least six to twelve months before the attack in 2014 that exposed 500 million accounts to hackers. I’ve heard that security analysts at Yahoo brought their concerns to the management team and the analysis was effectively ignored.

In a statement, Yahoo said they weren’t able to identify the intrusion associated with the breach. Hackers may have stolen names, email addresses, telephone numbers, MD5 hashed passwords, dates of birth, and in some cases, both encrypted and unencrypted security questions and answers.

The company has further admitted that hackers may have accessed all of this information due to a theft of source code, enabling them to manufacture a way in without requiring a password. Apparently, they were able to forge a cookie that allowed them to retrieve credentials that were stored locally. While Yahoo has invalidated the security questions and their answers as well as the forged cookies, the damage has already been done.

The thing that really irks me the most here, is that this was a bigger breach than the one that was reported in 2014; AND it occurred BEFORE the breach that got so much publicity. This hack is twice as big and in my opinion twice as damning. Verizon was already “evaluating” its purchase of Yahoo. If I were them, I’d evaluate myself right out of the deal. The assets aren’t worth the risk.

Yahoo has been severely criticized by six different US senators for taking two years to publicize the September 2014 breach that lost them 500,000 accounts. This latest breach occurred a full year or so before that, and its being revealed AFTER the 2014 breach.

At this point, Yahoo knows basically NOTHING. They have no idea who may have perpetrated the attack, which nation may have sponsored the hackers or the full extent of the information that has been compromised. As a result, Yahoo’s stock took a 2.5% hit in afterhours trading on 2016-12-14. At this point, I can see the value of the stock dropping more as Verizon “evaluates” their purchase plans.

As I said, Yahoo is over. Marissa Mayer is done as a CEO, despite the amount of promise she showed during the early part of her tenue with the company. Verizon should do themselves a favor and target other web content and properties . I think their money would be better spent on assets that weren’t compromised.

If I were a Yahoo user, I’d shut my account down, get a secure password manager, and change passwords and security question answers on all my financial accounts… and that’s just for starters. Yahoo has been around since the early 1990’s. A lot of users have a great deal invested in them, and all of that metadata may be compromised at this point. Better safe than sorry for ALL involved (including investors, Yahoo management and Verizon, as well as users)…

Are you a Yahoo user? Are you still using your Yahoo account? Are you concerned about this breach? What, if anything, have you done to protect yourself and your account information? Why don’t you meet me in the Discussion area below and give me your thoughts on the breach and on Yahoo itself as well as what you’re doing to make yourself safe.

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Am I a Relic from the Distant (Music) Past? – Streaming vs. On Device Music

…And by distant past I mean, like Steve Jobs time frame… or just 15 years ago.

I’m an Amazon Prime Member. For this service, I, like everyone else who subscribes to this service, get unlimited, free, 2-day shipping on all of my Amazon, physical goods, purchases and all of the digital video my internet services (both at home and mobile) will allow me to stream.

prime-music-header

A little while ago, I got an email promo for Amazon Music Unlimited. It’s an on-demand, ad-free, music streaming service offered by Amazon (obviously) that streams music from their vast, digital music catalog. It comes with personalized recommendations, curated playlists and curated stations. It also has Prime Member exclusive pricing of $7.99 USD per month (non-Prime members can get the service for $9.99 per month). You can also get an Alexa only version for only $3.99 a month. That last deal should be especially interesting to folks who mainly listen to music only through their Amazon Echo.

Amazon is really stretching the offerings here. They’ve given users a number of different ways to get access to their vast catalog and are offering unlimited streaming without any ads. The extra $4 bucks a month for access to ALL of their music seems to be a huge no-brainer, especially if you have an Amazon Echo in the house. You can listen to anything and everything as many times as you wish, and Alexa will serve it up – again, ad free – all at the asking. I’m not certain exactly how vast their catalog is, but it has to be pretty big, right?

With this new offering, it appears as though Amazon is doing the best it can to make the best of Prime’s position. Their audience is big, and they have a lot of other services that they’d like to sell…

apple-music-header

Conversely, my daughter – and a whole bunch of other folks – subscribe to Apple Music. Apple Music works on every iDevice in sight, and once you subscribe on one, the service is available on every iDevice that uses your AppleID. At $10 per month for their service, it’s a similar offering to Prime’s in that you get access to everything, without any ads. I think the best thing here, is that their trial period is three months long.

The cool thing with Apple Music is that it provides purchase links to everything you hear, interfaces with Apple Pay (at least on your device) so buying something that you hear and really like is super easy… much easier I think than any other service offering available today.

UPDATE: Potential new pricing information has come to light from Neowin while I have been writing and researching this article. It is currently rumored that Apple is seriously considering a price drop on Apple Music in order to be more competitive with Amazon’s Prime Music. The new rumored price points are said to be:

  • Regular rate: $7.99 per month, down from $9.99
  • Family package: $12.99 per month, down from $14.99
  • Student rate: $4.99, remains unchanged

The decision looks like a tough one for Apple, it’s expected that if it does slash the price of its Apple Music, it will have to directly pay the difference to the record labels. Digital Music News claims that Amazon is already forking over money to the music labels to offer its own low prices on Amazon Music.

google-music-header

Google Music is much like Prime Music in that it offers a way for you to easily upload and stream all of the music you already own – up to 50,000 songs – as well as stream new music from their service. You get to stream all of YOUR music for free. With Google Play, you get a 30 day trial and after that, the service costs $10 bucks a month.

The cool thing about Google Music is that you get to stream your own music regardless of whether or not you subscribe. The software and service work on iOS, Android, and on macOS or Windows, via a web browser. You can download anything you hear, your music or the services, and listen to it either online or offline. The service has up to 35 million different tracks, too.

Unfortunately, Google Music doesn’t offer any kind of student or family plan. With Google Music, it’s one size fits all. So, you get everything for free for 30 days, and then its $10 bucks a month.

You know… I’ve been chewing on this article for about two months. I’ve talked to a lot of people about the whole streaming craze. Me…? I get it; but I don’t get it. Traditional radio is on the outs. Kids… millennials… don’t listen to it. I’m not certain why, but they’re not. Maybe it’s the mix… the music that’s being played. Maybe the kids don’t like being dependent on the DJ or the station and all of its advertising influenced playlists. Maybe they like having more control over the content that actually plays and streams; and when you subscribe you get ad free music – so no commercials or DJ’s stopping to promote this that or the other thing – and you get both curated playlists AND the ability to skip as many songs as you don’t like (depending on the service).

Here’re the issues that I have with all of this:

  1. You Gotta Pay for the Service
    Traditional radio is free. And while I get that while most smartphones can play FM broadcasts, they DON’T include an FM radio app. Most kids carry their smartphone. They don’t carry a portable radio these days, and without the ability to actually PLAY live, traditional radio, it’s clearly OUT of the picture.

    When I talked to my daughter, who is clearly a millennial, about all of this, she said the biggest reason why she subscribes to a streaming service is music discovery. She wants access to new music. The issue I have with this is that you have to pay to play; and at the end of the day, you don’t own any of it. However, you can play songs as often as you want or like. So if you want to find new music, and you want to play it where ever you are, whenever you want, its gonna cost you on the average, $10 bucks a month to find what you want and play it.

  2. You Gotta Pay for the Bandwidth
    I think this is perhaps the singular most problematic point in the whole streaming music model; and it’s the point that bothers me the most. Not only do you have to pay for the service, you have to pay for the service that gets you the bandwidth that allows you to play the music in the first place.

    This can cost you anywhere between an ADDITIONAL $10 to $50 a month per line on your account, which – at the end of the day – more than doubles the cost of your music subscription, especially if you go over your monthly bandwidth allotment.

    This over and above any and everything else is where the whole streaming model falls apart for me. I love music. I especially love listening to music while I drive to and from work. If I were to stream everything and if I had to stick to a specific bandwidth limit, I’d likely either run out of bandwidth or go over my limit and be subject to overage charges.

    This is the one thing that everyone forgets about when it comes to the streaming model: it uses cellular bandwidth, and bandwidth costs additional money.

  3. When you Leave, you Lose the Music
    You have to remember, you don’t own any of the music that you download. You can’t burn any of it to a CD. You can’t play any of it after your subscription expires or is cancelled. You only have access to any of the streaming catalog as long as you’re paying for your monthly subscription. Stop, and you no longer have the music in you.

Again, maybe I’m just an old fuddy duddy. Maybe I just don’t get it. Maybe I’m too old for music discovery and new artists. I don’t think I am, but there has to be another, perhaps better, easier, less expensive way to discover and play new music… Isn’t there? ISN’T THERE?!?

If there is a solution that I’d likely embrace, I don’t know what it is. Perhaps it’s in development now, or perhaps it’s still on the drawing board somewhere. In the meantime, I’ll rely on friends and family to turn me on to new music and new artists… and I’ll keep on playing the music I already own and I already enjoy.

What do you do for music discovery and for playing your favorites? Do you stream? Do you use traditional radio? Do you own a large music library and do you play locally or use a service to stream it like Google Play or iTunes Match? Why don’t you meet me in the discussion area below, and give me your thoughts on the whole issue?

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Layoffs Coming to Twitter?

The micro blogging service that could is rumored to be laying off 300 people…

twitter-lay-off

Twitter is one of the bastions of social media on the internet. When people say, “all the social things” or “social networking,” you normally think of two things – 1. Facebook (obviously); and 2. Twitter. To be very honest, I don’t think that social networking would be as big as it is if not for Twitter. Its quick little 140 character messages have truly made the entire social networking platform what it is today… at least I think so.

Over the past year, the company has gone through a number of interesting changes. Its founder, Jack Dorsey has returned to the company as CEO. He was ousted from the company in 2008; but has returned after a successful stint at Square as founder and CEO to retake the helm of the fledgling service he started. Dorsey was expected to turn things around for the company quickly; but unfortunately, things haven’t rebounded as Twitter would have liked.

When things like this happen, its not unusual for the rank and file to expect organizational changes. According to a report from Bloomberg, Twitter is expected to cut approximately 8% of their current workforce, or about 300 people. The company had a similar RIF (reduction in force) in late 2015 when Dorsey returned. This latest layoff would bring the RIF total to 16% since Dorsey’s return.

My guess is that the recently cooling rumors of a buyout are fueling this latest development, as there aren’t currently any active, interested suitors – which included Salesforce, Disney and Alphabet (Google’s parent company) – for the company. Twitter’s shares were down a total of 4.9% on Tuesday morning, 2016-10-25.

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Apple to Acquire Tidal?

Apple may acquire the streaming service to obtain exclusive content…

tidalstreamingmusic

I’ve seen a number of reports on the internet about Apple being interested or in talks to acquire the music streaming service, Tidal. For those that remember, Tidal was setup by Jay-Z, as in Beyoncé and Jay-Z, so yeah… Them.

The talks are reported to be exploratory and may not result in a deal; but Apple appears to be serious. It also doesn’t hurt that Tidal is in a huge money crunch, and Jay-Z may get his butt out of the financial fire if this turns out to be true and the acquisition goes through.

However, according to sources reported by the Wall Street Journal, a Tidal spokesman said that Tidal executives had not held talks with Apple, and the terms of any deal are unknown.

This would not be the first music company that Apple has purchased. They purchased Beats from Dr. Dre in 2014. However, Tidal is the first artist owned streaming service, and as I said, it has exclusive content from Beyoncé, Jay-Z and Prince. Music from these artists was removed from Apple Music (and Spotify, for that matter) about a year ago in July of 2015. Tidal currently has 4.2 million paying subscribers.

Apple is looking to expand its presence in the music industry. Since it acquired Beats in 2014, its launched its own streaming service in Apple Music and will be making important modifications to it with the release of iOS 10 later in the Fall of 2016.

Tidal has streaming agreements with Bea, J, and The Artist, as well as artists like Kanye and Madonna. Apple seriously wants a chunk of the streaming pie, and has been pushing to acquire rights to exclusive and original content for Apple Music and its 15M+ paying subscribers.

I’m not certain why streaming is the big deal that it is. There’s only one carrier that I know of right now that is offering a current, non-grandfathered unlimited data plan, and that’s AT&T, provided you have them for mobile service AND are also a DirecTV customer. If you are, AT&T’s unlimited everything, everything plan is truly the way to go. It makes everything way cheap.

However, unless you have that plan – and most people don’t – mobile bandwidth can be expensive, especially if you eat through yours streaming music and video content all day long. While Wi-Fi will help you here, Wi-Fi is not ubiquitous, and as such, you’re likely to burn through your bandwidth very quickly and get hit with overage charges unless, of course, you buy a big streaming package for your phone, and then… things can get expensive.

I don’t know why streaming is the thing. It might be because paid streaming subscriptions make finding new music economically affordable. However, after you find it and you download it, you’re leasing it. Once the subscription is gone, you can’t listen to it any more. You can’t burn downloaded subscription content to a CD, kids…

Are you a music streaming service subscriber? Do you have issues with your monthly allotment of mobile data every month? Join me in the Discussion area and let me know what you think of this deal and what it might mean to music streaming subscribers.

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Whisky Tango Foxtrot – Microsoft Buys LinkedIn

This was the WTF on the top of my day…

I’ve been a LinkedIn member since the very early 2000’s. Back in the day, you had to be INVITED to join LinkedIn, and you couldn’t connect with just ANYONE. You really had to have done business with a person or had to have worked with them; and you had to know their email address, too. If you didn’t know them, LinkedIn wouldn’t let you connect. In situations like that, you had to have a common contact between you and your desired connection “introduce” you; and then the person you were trying to connect with would very often either ignore you, or decline the connection. Back in the day, actually MAKING a connection on LinkedIn was a BIG deal.

LinkedIn used to be… USED to be… VERY exclusive.

microsoft buys linkedin

Today, it was purchased in total by Microsoft (MSFT) in a $26.2B (that’s Billion with a “B”), all cash deal, that is likely going to be 2016’s most outrageous and totally over paid deal of the year.

If I were the guys at LinkedIn… I’d be laughing all the way to the bank. If I were Microsoft, I would be trying to figure out how long it would be before I’d totally call the acquisition a failure before writing everything off… and if I were a long time, seriously dedicated LinkedIn user (and I am…) I’d keep my eyes open for the next big professional, social networking site. If I were Lynda.com, I’d be doing my best to try to figure out the best way to buy myself out of this deal…

If it doesn’t sound like I have a lot of confidence in Microsoft, or this acquisition, you’d be correct. I don’t. Not one bit.

Over the past couple of years, Microsoft’s track record for integrating businesses into its core hasn’t been a huge success. They bought Nokia and burnt it to the ground. They’ve totally screwed up their ENTIRE mobile strategy as a result, and I think I can say with 100% certainty that they have totally ruined their chances of EVER having any kind of meaningful presence in the mobile computing space.

On top of this, I have no confidence that OneNote is EVER going to work right on a Surface Pro 3 or Surface Pro 4.

Speaking of the Surface Pro… don’t even get me started on this thing. As much as I like it – and honestly, I really do – it’s not a tablet. It’s not. It’s an ultrabook. At best, it’s a slate computer with a removable keyboard…

THAT’s not a tablet, folks.

That’s a really thin PC with an even thinner keyboard. It runs desktop Windows. It doesn’t run Windows Phone or Windows 10 Mobile. (and a UWP – Universal Windows Platform – does NOT a unified OS make… Just because the same version of Notepad that runs on desktop Windows will also run on Windows Mobile, doesn’t mean that Windows Mobile and desktop Windows are the same operating system. If they were…the same build would run on any Windows compatible device, regardless of form factor, and that’s simply NOT the case…)

Getting back on track… If I can’t trust Microsoft to not screw up my productivity software or produce an ultrabook that doesn’t have ENDLESS driver problems, or to not totally obliterate a mobile platform that, quite honestly should be ruling the world (because it outlasted Blackberry and had THE most universal mail platform that during 2009 – 2011 simply EVERYONE was using and interoperating with), or to not totally cannibalize and destroy THE single, most prestigious name in mobile handsets on the entire planet, how the H3LL am I – or anyone for that matter – going to trust them NOT to screw up the BEST – and really ONLY – professional networking site on the internet?

I have ZERO confidence in Microsoft when it comes to LinkedIn. I mean… when they integrated Skype into their productivity model, it didn’t screw it up at all, did it…?? It took me years to build and curate the pedigree that is my LinkedIn profile.

Quite honestly, LinkedIn is how I landed my last two jobs. If LinkedIn goes sideways, the entire way people look for jobs and network with coworkers and potential, professional network contacts will need to change. This may sound totally cynical, and it likely is, but I don’t have the time, patience or desire to completely rebuild that wheel; and based on what Microsoft did with Surface Mini, has been doing with Surface Pro 4 and Surface Book, Windows Phone, Windows 8.x and Windows 10, I have zero confidence that they will succeed with LinkedIn on their watch.

I think my former coworker, Paul Thurrott said it best, “So let’s see. Microsoft is spending four Nokias for a company that will it treat like Skype. Does that sound like a recipe for success to anyone?”

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Microsoft is Under the Antitrust Microscope in China

Apparently, China has “major issues” it wants Microsoft to explain…

chinese-flagIn July of 2014, China raided Microsoft’s local offices and confiscated a lot of data as part of an antitrust investigation. On 2016-01-05, Chinese regulators demanded that Microsoft explain “major issues it discovered with that data”. This was the first time in over a year that China gave any indication that their antitrust investigation would be moving forward.

Microsoft has publicly stated that it is “serious” about complying with Chinese law and to addressing SAIC’s (China’s State Administration for Industry and Commerce) concerns.

At the beginning of the investigation, China said it was interested in information on how both Windows and Office were bundled, about compatibility between the two and other unnamed concerns.

China’s most recent demands haven’t been clarified or spelled out, but SAIC has asked Microsoft to submit their “defense in a timely manner.”

God knows what they need to defend, or what Microsoft needs to respond to.

Some are speculating that this is retaliation due to Microsoft retiring Windows XP and discontinuing support for it to any and all customers – including the Chinese government and its citizens. China had asked Microsoft to extend XP’s lifespan. Microsoft refused. China said, “pretty please;” and Microsoft STILL said no. China has banned the use of Windows 8 on any government computers.

Microsoft is heavily pushing the adoption of Windows 10 around the world, and China is no exception to this marketing strategy. A short while ago, as of this writing, Microsoft expanded a partnership with one of China’s largest defense firms where it would license Windows 10 to government agencies and some state owned corporations in the energy, telecommunications and transportation industries.

While this is a serious issue, and while Microsoft is giving this issue the appropriate level of priority, it seems as though Microsoft could make all of this go away if they simply provided continued Windows XP support to the Chinese government.

I’m pretty certain, however, that capitulation isn’t a consideration for Microsoft, for a number of different reasons, the most important being

  1. Microsoft isn’t providing preferred XP support to anyone
  2. Microsoft is pushing the world’s Windows users to Windows 10
  3. Windows XP has been heavily pirated in China

Given all of this – and especially the last two points – Microsoft doesn’t really have any incentive TO capitulate. I know I wouldn’t want to if I were Satya Nadella.

Until SAIC can specify what they want Microsoft to respond to, I’m not certain how anyone would reasonably respond to this – in a timely manner or not.

What do you think? Is China’s SAIC just ticked off that their XP PC’s are unsupported? Does Microsoft have anything tangible to worry about in China? What do you think the final outcome will be?

Why don’t you meet me in the discussion area below and let me know what you think?

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Microsoft Changes OneDrive Storage Options

Now this truly sucks, as it was one of the reasons why I bought Office 365 in the first place...

In a surprise move that took many off guard, Microsoft has announced sweeping storage changes to its OneDrive online storage product, which is similar in function and scope to both Dropbox and to Google Drive. Users will now be limited to 1TB of storage. Here is the complete list of changes that users can find on the OneDrive Blog.

  • We’re no longer planning to offer unlimited storage to Office 365 Home, Personal, or University subscribers. Starting now, those subscriptions will include 1 TB of OneDrive storage.
  • 100 GB and 200 GB paid plans are going away as an option for new users and will be replaced with a 50 GB plan for $1.99 per month in early 2016.
  • Free OneDrive storage will decrease from 15 GB to 5 GB for all users, current and new. The 15 GB camera roll storage bonus will also be discontinued. These changes will start rolling out in early 2016.

Microsoft is taking the following actions to help users make the transition:

  • If you are an Office 365 consumer subscriber and have stored in excess of 1 TB, you will be notified of this change and will be able to keep your increased storage for at least 12 months.
  • If you are an Office 365 consumer subscriber and find that Office 365 no longer meets your needs, a pro-rated refund will be given.
  • If you are using more than 5 GB of free storage, you will continue to have access to all files for at least 12 months after these changes go into effect in early 2016. In addition, you can redeem a free one-year Office 365 Personal subscription (credit card required), which includes 1 TB of OneDrive storage.
  • Current customers of standalone OneDrive storage plans (such as a 100 or 200 GB plans) are not affected by these changes.

onedrive-logo-microsoft-212x212Like all things in life that get ruined, Microsoft is blaming a “small number of users” who had more than the “average” of 1TB. In these cases, it was found that these users had pushed over 75TB of space (or 14,000 times the normal user). These users pushed files like PC backups, DVR collections, or their entire digital movie collection up to OneDrive.

And who could blame them – Microsoft had PROMISED, and users had paid for (via their paid Office 365 subscription), unlimited storage. I’m not certain why Microsoft seems to be taking this retaliatory step against its users. Isn’t unlimited, unlimited??

To be honest, I never saw unlimited storage. To be honest, I called Microsoft and they ASSURED me (after unlimited storage was announced earlier this year) that I had unlimited storage space. I didn’t buy it then… and I’m OBVIOUSLY seeing the end results very clearly – NO UNLIMITED STORAGE FOR YOU!

I honestly do NOT think that this is a case of a few bad apples (spoiling the whole bunch girl). I honestly think this is a case of someone finally waking up and having, what I like to call, a V8 moment.

If you offer unlimited (and people have purchased it) people are going to make use of unlimited . It’s stupid to think that someone would not put all of this content in OneDrive if they could.

I mean, is “unlimited” unlimited or not?

It’s a simple yes or no question. One year ago, the answer was yes. Today’s move seems to say, “Psych! We weren’t really serious. Did y’all think we were serious?!”

While I’m being, perhaps a bit sarcastic and maybe a bit callous, the move to unlimited storage was a huge benefit for Office 365 Home and Business users (users of Office 365 Personal got only one (1) account with unlimited storage, even though they could share their subscription benefits). As I mentioned earlier, it’s what finally pushed me over the edge and made me bite. It was a better deal than Dropbox (still is) and a better deal than Google Drive.

I’ve been reading and researching information on this on and off all day. The biggest possible reasons behind a change in product alignment may be

  1. The marketing promotion on OneDrive and Office 365 that offered unlimited storage may have ended.
  2. Microsoft may have realized that they can’t sustain an “unlimited storage” offering. It may be too costly or too unwieldly to manage (or both)
  3. With the 2015 Holidays on the horizon, they may see a wave of new, potential Office 365 subscribers coming, and may not want or be able to provide unlimited storage to existing and new customers.

Any way you cut it, though, this is not being received very well.

This doesn’t affect me much. I have somewhere in the neighborhood of 35GB of documents and files on OneDrive. The new 1TB limit doesn’t affect me much, as I am not likely to put all of my photos or other media files on OneDrive, though I had been considering placing some of my unboxing videos there. That likely won’t happen now.

What’s still up in the air about all of this is OneDrive for Business.

At one point, Microsoft said they would extend the unlimited storage option to OneDrive for Business customers. That didn’t happen, and at this point, Microsoft isn’t saying whether or not OneDrive for Business will get unlimited storage or not. Their Office 365 roadmap still shows that offering as “in development.”

Users are truly up in arms about this , as Microsoft was effectively offering (depending on how you look at it) unlimited OneDrive storage with free Office 365 use for $11 per month or the other way around. That is huge compared to companies like Dropbox, iCloud and Google whose product offerings can be seen in the table below:

OneDrive Dropbox Google Drive iCloud
Free

5GB

2GB

30GB

5GB

30GB

N/A

N/A

Free

N/A

50GB

$2

N/A

N/A

$1

100GB

N/A

N/A

$2

N/A

200GB

N/A

N/A

N/A

$3

1TB

$7/ $10*

$10

$10

$10

10TB

N/A

N/A

$100

N/A

20TB

N/A

N/A

$200

N/A

30TB

N/A

N/A

$300

N/A

*Office 365 Personal is $7 a month, and gives a single user access to 1TB of OneDrive Storage. Office 365 Home is $10 a month and gives up to five (5) users access to 1TB of OneDrive Storage.
All costs are rounded to the nearest US Dollar, and are charged monthly.

These are the big storage players out there. Given that OneDrive was really the one to start the cloud storage war, their retreat back to such a small product offering seems a bit strange. Given the costs outlined above, Google Drive is back on top as the most cost effective STORAGE plan out there. However, Microsoft still offers both Office 2016 (or the most current version) plus the online/ cloud based storage amounts I’ve noted. How that plays out and what that might actually mean to you in terms of monthly cost, clearly falls under the “your mileage may vary” category.

What does this actually mean for Microsoft??

That’s a very good question. At this point, it’s all up in the air.

However, you have to think of a few things, here.

  1. Microsoft realized they bit off more than they could chew with unlimited storage and decided that the bad PR was worth what they estimated they could save in storage costs
  2. Bandwidth and enterprise storage is expensive, even for someone like Microsoft who decided to get into the storage business, when they started offering what is now called OneDrive a few years ago
  3. Microsoft has focused the identification of their target customer as either an Office 365 Home or Office 365 Personal customer who isn’t storing more than 1TB of data (obviously) in the cloud.
  4. Microsoft is likely fine/ ok with losing customers who do not fit this mold and doesn’t seem to be concerned about
  5. Microsoft doesn’t seem concerned with the bad press they are likely to get as a result of these decisions
  6. Given Microsoft’s track record in the “bad decision department,” I wouldn’t be surprised in the least to see them reverse this decision within the next week or so

What do you make of all of this? Are you an Office 365 Home or Personal customer? Are you one of the naughty users who had more than 1TB of data in OneDrive? Are you a OneDrive for Business customer? Do you expect Microsoft to make good on the unlimited storage offer still on their roadmap, or will that also fall victim to this new product refinement?

Why don’t you meet me in the discussion area, below and give me your thoughts on the matter?

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