Cloud Services Raining Problems – Google Drive & OS X Mavericks

mavericksWhat do Mavericks, Google Drive and Apple Support all have in common? Finder crashes…

Mavericks was made available to the public for free on 2013-10-22. It’s been one of the most successful OS X rollouts ever for Apple, in large part because of its many new features and also because its performance has been top notch. However, that doesn’t mean that all is right with the world.

I don’t really like the Finder Tabs implementation that Apple worked into Mavericks Finder. The “fold under” paradigm to the feature makes it very difficult to see what tabs are available in any particular Finder window. Safari uses the same paradigm and has the same problem, in my opinion.

In order to resolve this issue for me, I don’t use Finder Tabs and instead use Total Finder, an $18 Finder add-on that I was turned on to more than 18 months ago. Version 1.5.2 works best with Mavericks; but you have to watch. If something goes wrong with Finder, it’s probably the first place you should look and the first extension you should kill. If for some reason the extension does go south, it doesn’t auto restart, which is good and bad. Is good because you won’t get caught in some ugly, Finder crashing loop. If Total Finder force quits, Finder should come back, and you should be able to use your Mac “normally.” It’s bad, because if you want the features back after the force quit, you have to manually restart the extension.

I upgraded to Mavericks before the 2013-10-22 availability due to my Developer Program membership. I had the Gold Master before the public did, and it’s been a solid performer for well over a month. I’ve not had any issues with it, Total Finder, or any other application or extension I have installed on my Early 2011 MBP. So, when I started having Finder crashes yesterday morning and ALL yesterday evening, I kinda got worried.

I hadn’t installed any new Mac software. There were no changes to the system that I was aware of, so either something got corrupted, I had a virus or worm intrusion, or I had other problems. I have ClamX AV installed on my Mac, and I have not been getting any warnings from it. I’ve got its System Sentry running and scanning the root and subfolders on EVERY drive permanently attached to it, so I was relatively certain I didn’t have any weird bug.

After Mavericks reinstalled itself (a system update/rebuild of 10.9.0 was released after the GM was made available to Developer Program members and it automatically came down and its install was started), I hadn’t updated any other software. However, all day yesterday, I had Finder crash after Finder crash. Finder would auto restart, but it got to be so bad, that I couldn’t get any work done or even watch any video full screen. The looping Finder crashes took over my machine. I immediately started looking at Total Finder as the culprit. In the past, if my Mac developed Finder issues, it was likely behind them. However, Finder kept crashing over and over, and Total Finder had force closed after the first one. It wasn’t causing the issue.

finder_crash

I took a run over to Apple Support Forums after that. I found a couple of threads about Finder crashes and Mavericks, and a couple of possible solutions. The first one involved removing the com.Apple.Finder.plist file (my system actually had 3, which made me think I some Finder problems anyway…) from my ~Library\Preferences folder. Moderate success had been reported with that.

Unfortunately, that didn’t work for me. Finder continued to crash about once every 2-3 minutes.

The other solution I found was related to people who had Google Drive installed on their Mavericks system. To stop Finder crashes, you had to uncheck the option to display file sync status. That worked.

Shortly after I came to work, I got a notice from MacUpdate Desktop that a new version of Google Drive had been released. Unfortunately, release notes weren’t available at the time of release, and I can’t find anything online that tells me what changed. However, I plan to update Drive when I get home and will likely leave sync status icons disabled, even if they’re fixed. This isn’t the first time that Google Drive’s sync status icons have caused serious performance or stability issues on either Mac or Windows systems. The feature is a convenience, but not something I have to have turned on. As long as the content syncs and my menu bar icon says all is well, I’m happy.

The biggest problem here is that with the big push to get everything in the cloud, Google can’t afford to have Drive causing issues like this. They need to get a handle on it and kill the problem or else the service will be seen as unreliable, even with the work around.

 

Again, this is something that I’ll be monitoring, and if I have an update, I’ll make sure it gets on Soft32.com ASAP.

 

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