From the Derp Department – Apple Screwed up iWork

OK… Maybe I spoke too soon. Someone pass me a fork for the crow pie I’m about to eat.

A few days ago I mentioned that Apple restarted and won the Office Suite War with its release of a new version of iWork and priced it for free, at least on new Macs.

I may have spoken too soon.

In an interesting development, a great deal of wailing and gnashing of teeth has been heard in the Apple Orchard after existing users upgraded to the latest version of iWork. Apparently, in order to insure cross platform compatibility, and have really one code base across iOS, Mavericks and the Web, Apple stripped a great many features out of the suite.

For example, Pages as had endnotes, outline view, selection of non-contiguous text, facing pages, saving files in RTF format, removed from the app. It also now contains significant limitations in automating workflow using AppleScript, and has lost more than 100 ready-to-use templates.

While Apple states this makes the software easier to maintain across platforms, most users aren’t going to care. It’s nice to be able to say you can use whatever device you have in front of you to do work, but reality is – most users do work on a specific device every time there’s work to do.

i dont work

For example – I listen to music and make calls on my iPhone. I watch movies and read books on my iPad. I write reports, columns and reviews on my Mac. While the new version of iWork will let me do that on both my iPhone and iPad, it’s not something that I’d do. Users just want the features back. Software upgrades are supposed to fix or enhance existing features and introduce new ones. They aren’t supposed to dumb software down so it’s easier for the publisher to maintain. That’s not a user’s concern and it will never be…

Unfortunately, Apple has a lot of fallout to address based on their 1000+ comments and over 50,000 page views of two threads in their Support Forums complaining about the mess that iWork has turned into.

So… what’s happening on the other end of the battle field? Quite simply, Microsoft is laughing all the way to the bank. Users who want to turn their Mac into a productivity tool can buy Office and get the features they want and need. They can also get an Office 365 subscription, work on their iPad via the online version.

So yeah… Apple may have restarted the war, but they didn’t end it like I thought they did because I didn’t think they’d be stupid enough to dumb the desktop version down so that both it and the iOS version could be compiled from a single code base. Microsoft fired back, and they didn’t have to make a single move. All they did was wait for users to discover how lacking iWork really is and then start laughing as they passed out trial versions of Office.

Now… if Microsoft wants to put this to bed for good… it will make the basic version of Office or Office 365 – Word, Excel, PowerPoint – available to “switchers” for free, say for a year. 

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