IOS 8 Beta 3 – A Train Wreck of a Different Color

I’d like to say things are getting better.   I really would…

Those that know me know that I’m a long time mobile device maven. I’ve got years of experience in mobile computing, telecommunications and mobile broadband as well as mobile app testing. If it runs on a handheld device of just about any size and OS (or laptop, too), I feel confident that I can give you a solid set of test results after playing with it for a while.

While extended testing is always the best way to go, I’ve also learned to trust my instincts.   As a product reviewer, extended testing helps you identify issues, trends and perhaps issue root causes. This is the best way for someone like me, in a beta testing role to test, as the results you get from this activity are more focused, more accurate and very reliable.   Quick looks as what was released are great for press hounds and getting article views, but don’t always provide the best details on the ins-and-outs of encountered issues.


IOS 8 Beta 3 was released to the Apple Developer Community on 2014-07-07.   This one was just a few days longer than I initially anticipated, as I had heard that Beta 3 would be made available on or around 2014-07-03.   Honestly, it could have come sooner for me. iOS 8 Beta 2 was nearly unusable. I have no idea how someone would be able to test any of their app mods or new apps on it.   I had a hard time getting many apps to run with any level of consistency.

So I’ve spent a bit of time with iOS 8 Beta 3, and here are my first impressions. It’s still a train wreck; and not ready for even developers to really use to create apps with yet.   Testing existing apps for compatibility will also be very difficult.  I say this as an experienced software QA professional.   In not so technical terms – train wreck is a kindness.

Here are the issues as I see them at this point. I may update this column with additional information, or expound upon it in an additional column as things become clearer over the next couple of weeks (Apple’s traditional time period between beta updates).

Please note that when installing any new beta release, I never, EVER restore a backup. I always set the new release up as a new iPhone. It’s more work to do this, but insures that all settings and plist files on the device are created from scratch, without any legacy issues or problems from previous builds being brought over.

App Crashes and Other Issues

·    Facebook – often force quits when initially started.   Doesn’t update as expected.   Newsfeed contains items that are totally fresh (minutes old) next to items that are completely stale (10-18+ hours/ days old).
·    Gmail – mail items don’t update as expected. App force quits or freezes unexpectedly during updates
·    Mail – Stability is greatly improved, but comes at the expense of occasional app force quits.  The app also freezes unexpectedly during an update; but at least I can delete 4-5 messages at a time without the app crashing or force quitting on me.
·    Pebble App – No consistent BT LE connectivity (see the Bluetooth section, below)
·    Angry Birds Friends – The app won’t connect to Facebook and therefore, you can’t play the game with your power-ups or other in-app purchases. The app hasn’t worked right in all 3 iOS 8 Betas.
·    Health – this app is about as intuitive and easy to use as an operations manual for a nuclear power plan is to read and understand. IOS 8 Beta 3 is supposed to incorporate a way to count steps in Health.  I have no idea how to do this, and the app doesn’t yet have any info in it that explains that this requires the iPhone 5s or later (as it has the M7 chip and accelerometer which enables this).  It’s also NOT communicating with any other apps as of yet that I can see. I can’t get it and Run Keeper or Nike’s Fuel Band app to show up as sources.
·    Phone – the actual call screen and the phone app seem somewhat disconnected or discombobulated.   The app often doesn’t show the in-call screen or displays a combination/overlay of the two after attempting to end a call.   Dialing from Favorites is a problem. I’ve had occasions where the device has frozen without connecting a call when trying to dial from a saved Favorite, yet the devices top speaker seems engaged as you can hear dead air from it at that point (but the call likely will NOT connect).

Adding a Favorite from the Recent Calls list doesn’t always present you with the correct number or options you want for actually adding the Favorite (FaceTime, Voice Call, etc.)  Again, Apple is playing with the core code it uses to communicate with all of its radios in the iPhone.  I would have thought this would have been worked out in Alpha Builds and not in Beta releases…apparently, that’s just me.  However, from what I’m seeing, the app’s behavior suggests that there’s some heavy logging going on in the background, and this may be the cause for its sluggishness, crashes, graphic artifacts, etc… or it could be that the code is still in flux, too. It’s difficult to say…

My confidence level is set to – Low

I’m not happy with the way app compatibility is working out, and I’m certain that many 3rd party developers won’t be either.  With the way things are shaping up, they’re going to have to do some serious reworking of their products to get them to work correctly with iOS 8.  This means that after reworking, testing and getting everything set, they will need to rev the app and have it resubmitted to the Apple App Store.  Given what I am seeing, I think a huge backup of apps needing review will be experienced and Apple will bump into a problem with backlog.

Front, back – cha, cha, cha.

This particular area seems to have taken one step forward and two steps back. I have had trouble pairing my iPhone 5 with EVERY Bluetooth device I have, including my Kenwood BT CD/R-6P1 car radio, Pebble Steel smartwatch and LG and Beats wireless headphones. I haven’t had an opportunity to try connecting my Nike+ Fuel Band.   The one thing that did connect without a problem is the Tile I have attached to my key ring. It connects without issue and STAYS connected, which flies right in the face of a known issue.   Currently, CoreBluetooth services are totally borked:

The CoreBluetooth State Preservation and Restoration feature does not work. If your application is jetsammed while in the background performing long-term action(s), with CoreBluetooth, those applications will cease and the application will not be restored.

Honestly, I’m really surprised that Bluetooth is working at ALL in iOS 8. As I stated before, they seem to be rewriting the Bluetooth stack from the ground up, and as such, I’d expect problems with Bluetooth connectivity with any and all device types. I don’t care how long this takes to resolve; but in the end, this really needs to be totally rock solid.

My confidence level is set to – Medium

Unless Apple does a much better job at pulling this together (and it still IS a bit early in the beta cycle…) in the next couple beta releases, I think this is an area that will need to see updates AFTER the initial release of iOS 8.0 in order to make things work correctly.   I do want to qualify this a bit though.   Apple can extend the beta period as long as it needs to.   This can still come together. I’m basing my statement on three beta releases.

This is a huge mess. It’s clear to me that Apple is still working on (tweaking is too delicate of a word…) much of the core code rewrite of the mobile OS, and as such, it’s no surprise that Settings is in a worse state than it was in previous beta releases.  Unfortunately, because Settings now behaves like a child throwing a tantrum (on occasion), using the device in any way has become challenging.  If you can’t set anything up, it’s difficult to use the device at all…

In no particular order, here are items of concern that I’ve noticed about Settings since installing iOS 8 Beta 3.
·    The app often force quits unexpectedly, sending you back to the home screen without notice.
·    PIM (mail, contacts, and calendar) data doesn’t always sync consistently for non-Apple accounts.  Fetch doesn’t fetch data. You may have to change “Fetch” to “Manual” and then run the associated app in order to get data to come down to your device.  I’ve noticed this with Google Accounts/ Google Apps Accounts more than any other.
·    Bluetooth settings are difficult to change.  Discovery works just fine, but actually pairing a new device can be challenging. It took me over 10 times to get my car radio to pair with my iPhone 5 running iOS 8 Beta 3, and that process involved initiating the pair from either the radio OR the iPhone, completely turning off both devices at different times, putting the radios in airplane mode, etc.  I actually thought at one point that I wasn’t going to be able to get the two devices to pair…
·    Settings often force quits when trying to modify Bluetooth settings.  The app crashes here more than in any other area, though it does force quit when trying to work with Wi-Fi settings, too.  Apple is obviously changing the way it communicates with your iPhone’s radios, and as such, Settings is very flakey.  This is problematic when the Bluetooth stack itself is in bad shape.  When the Settings for it often force close the Settings app, you really have to wonder just HOW you’re going to get any testing or other work done in this area.
·    There are issues with Notification Center.  I’ve noticed that Notifications often don’t register (new mail coming in, for example) when they are configured to do so. Running Notification Center itself doesn’t always resolve the issue. Opening Settings—Notifications doesn’t always resolve the issue.  This however, is to be expected, as this is an area that Apple is known to be making some big changes in with iOS 8.

My confidence level is set to – Low

iOS 8 is still in heavy active development. I would have – and actually did – expect things to be much more mature by now than they were in Beta 1 and Beta 2. Apple Beta’s are often very mature releases and seeing things in this state is a bit surprising to me when you look back at 6-7 previous beta releases of Apple’s mobile operating system.  Honestly, I didn’t expect iOS 8 to be the major reworking that its turning out to be. Apple tends to be evolutionary rather than revolutionary and as such, development has historically been a progression and not a tear down and rebuild.  iOS 8 seems to be, and very much has, that kind of feel to it. Apple is rebuilding a lot more of their core services than I thought they would.  This isn’t a bad thing. I am just surprised by these developments.

Some people wouldn’t be surprised given all of the rumors out there for the iWatch.  I’m surprised because we haven’t gotten any official word or anything really substantial from the rumor mill that would suggest that a newer, completely different type of iDevice is going to be presented to the public.

However, if Apple IS going to surprise us with some sort of watch or fitness band with a boat load of new sensors and functionality, then doing this type of tear down and rebuild to allow for new and different kinds and types of communication and device interaction wouldn’t be very surprising.  So, I’m interested and intrigued; but not much more than that because I have nothing substantial to hang that raised eyebrow on.

iOS 8 Beta 3 is an evolutionary beta release. I can see progress in it over Beta 2, but it’s clear that Apple has taken a step or two back in some areas in order to move things forward in the end. Communications – which is the heart of any mobile device OS – is a huge focus for iOS 8; and Apple is doing a lot of work with the iPhone at a grass roots level. If you were hoping to jump on to iOS 8 Beta 3 and have a mostly usable device, you’re not going to be happy yet. A lot of the device is still unusable. Apple is clearly still on the bottom end of the development curve with iOS 8 Beta 3.  There’s clearly a long way ahead of us before we can consider this feature complete and all Apple is doing is refining code and squashing bugs.

Are you looking forward to iOS 8?  What are you most interested in as far as its feature set and capabilities are concerned?  Do you have a specific area of interest that you’d like me to comment on, test or research?  Why don’t you give me your thoughts in the discussion area below, and I’ll do my best to get something written up and posted on it in the coming days before Beta 4 hits, in an expected two week time frame (which would be somewhere around 2014-07-21).

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Take command of your language with Ultimate Dictionary

Take command of your (supported) language with this definitive lexicon tool for Windows.

I’ve been a writer nearly all my life. I’ve been a professional writer for about 18 years. I also hold degrees in English and Writing from Stephen F. Austin State University in Nacogdoches, TX.  I’ve got the language bug, and thankfully, I get paid for what I produce.  One of the things that someone in my position simply MUST have is a good dictionary.  This is one of the reasons why Ultimate Dictionary is part of my tool box.  It’s a dictionary for your Windows PC, and its really cool.


The ultimate dictionary is a complete set of 33 English, Spanish, French and Polish dictionaries, thesauruses and glossaries. It is easy to use and is all-inclusive. The ultimate dictionary looks up words in all of its included dictionaries at once, so you can browse a list of results all at once. Once you’ve looked up your word, you can quickly jump from one dictionary, glossary even to another translation if necessary.  You can compare definitions between dictionaries and glossaries at your leisure.

Ultimate Dictionary is a decent application, but its interface is very outdated. The app hasn’t been updated since January 2009, and while it’s a great app, its so very Windows 7.  While that isn’t necessarily, a bad thing – more and more users are moving off Windows XP – and are finally embracing Windows 7 comfortably.  However, without an update in over five years, its hard to know how long it will continue to work, if at all, with newer versions of Windows. Its too bad, because its pronunciation tools are a huge help if you’re trying to learn a new language.

download Ultimate Dictionary

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Secure your PC with Privazer

Secure your PC with this must have Windows utility.


Keeping your PC safe while you use it is probably the most important thing you can do while actually using the device. Unfortunately, its one of the hardest things to do. Simply going online opens you up to all kinds of attacks, malware hacks and other nasty bugs and viruses. That’s why having an app like Privazer is so very important. It’s a Windows security utility, and its worth a bit of a look.

Privazer cleans your PC in-depth and removes unwanted traces of your activities at home or at work. You can see what can be recovered of your past activities and securely clean traces to get a PC Privazer cleans your PC and your external devices. Privazer is a smart cleaning tool that helps you master your security and freedom, free up disk space and keep your PC fit and secure.

With simply one click, Privazer is able to clean securely your browsing history and files, your registry, RAM, virtual memory file and hibernation file. It will also clean IM tracks of your computer as well. With the use of such apps (browsers, key system files and IM clients) nearly universal, this is something that everyone can benefit from.

Most security apps can do all of this. Its really nothing to write home about. However, what really makes Privazer valuable is its ability to scan the contents of your drive’s free space to see what data fragments have been left behind in what was once previously used space. The app will intelligently scan this space and can remove data traces that need to be reset to “0.” Performance of the app improves over time

Privazer is a great application that handles some very important, very complicated tasks. Having a tool like Privazer is something that every PC owner needs. The price is free and the risks of using are non-existent. If you don’t have a tool like this, then you need to give it a try. You likely will not be disappointed.

Download Privazer


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Smartphone 101 – Retrieving Voice Mail

Retrieving Voice Mail

Voice mail is a wonderful tool and can be a huge help, especially if you have a busy schedule. Getting it and managing its contents can be a challenge for the busy individual. This section assumes you’ve set up your voice mail account and it’s all good to go.


  1. Open the phone app
  2. Tap the voice mail icon on the bottom right of the app screen
  3. Tap the voice mail message you wish to hear. It will expand to show a progress bar, representing the audio length of the message.
  4. Press the play button on the left side of the screen. The message will play.
  5. If you wish to save the message for later, do nothing. If you wish to delete the message, tap the Delete button.

Note: the iPhone uses Visual Voice Mail, which brings a more tactile voice mail management system to the device as opposed to the more traditional voice mail systems (like Windows Phone, below).



Please note that voice mail systems on Android devices can vary from device to device, even on the same carrier. Some have Visual Voice Mail, like the iPhone, above. Others have more traditional voice mail systems. The following demonstrates voice mail retrieval on the HTC One (M8) on Verizon Wireless.

    1. Open the phone app.
    2. Press and hold the “1” button. Voice Mail will be called.

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Would I be a Mac, if…?

It’s a great box and I love it, but…

For those of you that know me, you know that my love affair with the Apple ecosystem is very recent. I’ve been a Windows advocate most of my computing career.  In fact, most of my computing chops were earned in the Microsoft ecosystem – Windows, WindowsCE, PocketPC/ PocketPC Phone/ Windows Mobile and Windows Phone. I am still listed as a Sr. Content Editor for WUGNET, the Windows User’s Group Network and have been associated with them since 1997. For example, most of contents of their Windows and Computing Tips database are my work.

There’s been a bit of talk in the tech world about some changes Apple is making. Recently, Apple announced a decision to kill both Aperture and iPhoto. Jason Perlow over at ZDNet wrote a column about it.  It got me thinking about my own Mac journey.


I bought my first Mac in 2006; and believe it or not, I bought it to be a Windows machine.  Boot Camp is a GREAT tool; and Intel-based Macs do a great job of running Windows (though I know Steve Jobs can hear me, and is definitely rolling over in his grave as I type this.)  I apologize, Mr. Jobs; but your hardware, IS the best in the business. Period…AND they make awesome Windows PC’s.

Since 2006, I’ve owned 3 different MacBook Pro’s or Unibody MacBooks.  However, it wasn’t until late 2010/ early 2011 that I made the complete switch over from Windows to OS X. This happened for a number of reasons.

1. I Invested in the Mac Ecosystem
It’s gotten better over time, but even though iPods were Windows compatible, they REALLY didn’t want to live there.  The differences in their operation were subtle – and still are – but if you have a chance to have an iPod or an iPhone pair up with a Mac, you will see they are much happier speaking their own language with their own people than they are living as an exile in a foreign country. In other words – you iDevice wants to pair up with an iTunes library on a Mac rather than on a Windows box. It’s easier to manage. It’s easier to sync content to, though that may not be as obvious today as it was back between 2004 to 2010.

It was also about this time, that I started buying more audio and video directly out of the iTunes Store rather than buying CD’s and ripping them myself.  As I began doing this, I decided to move my music library from the Windows side to the Mac side of my MBP. Since I knew that my iDevice life would be a better experience as a native Mac device AND I had a Mac to do this with, it simply made sense to move everything to the Mac side.
2. I Became Lazy
I don’t want to say that I made the permanent switch to OS X from Windows because I got tired of stopping and starting my PC when I wanted to watch a movie or sync my iPod/ iPhone; but stopping what I was doing and trying to quickly swap over was becoming a bit of a pain.  There wasn’t a real good way to reading or writing to an HSF or HSF+ volume from the Windows side of things, though you could at least read from an NTFS volume via OS X, natively at the time.

My biggest problem at the time was Office for Mac 2008 – it stunk. Period.  Word, Excel and PowerPoint were DEFINITELY behind in both technology and functionality with their counterparts from both Office 2007 and 2010. As I was (primarily) a Windows tech journalist/blogger at the time, and all of the GOOD tools that I was used to using were on the Windows end of things, it made sense to stay there, despite the fact that I had a Mac.

The other big problem I had was that despite how much I tried, despite how much I upgraded my Mac(s), running Windows as a VM with either Parallels Desktop or VMWare Fusion was a horrible experience.  The only way you could get good performance was to run Windows via Boot Camp, and that meant bopping back and forth between the two operating systems. Running Parallels or VMWare was painfully slow, and threw a boat anchor around the host OS, too.  So, I stayed a Mac owner running native Windows.  However, it was becoming clear that if things ever did improve, or if I ever did get a Mac that could run Windows in a VM with decent performance, I’d make the switch.

It was in late 2010 that Office for Mac 2011 became available and I jumped on early betas thanks to my TechNet subscription. It was also during this time that I was able to purchase an Early 2011 15″ MBP that had decent enough specs to push Windows as a VM via Parallels Desktop that it made sense to make the full switch over to OS X.  I’ve been a full-blown Mac ever since.  However, I do want to make one very important point.

I’m not made of money.  I love the Mac ecosystem; but the price of entry is WAY too high for the average consumer, in my opinion. While it may be easier to get there with iPhone and iPad, buying a Mac laptop or desktop costs a LOT of coin, and honestly, I wouldn’t own a Mac computer if I wasn’t a technology journalist.

Since I can VERY EASILY run OS X natively and Windows (as well as any variant of Linux) in a VM with decent performance thanks in no small part to Intel’s i7 processor and 16GB of RAM it makes sense for me to stay here. Running a VM of OS X or Linux on a PC hasn’t always been easy, and I gave up on tweaking and pushing hardware to do things they REALLY don’t wanna do (even though they should be able to) a few years ago. It’s just not worth the hassle, and I have better things to do with my time.

However, Jason Perlow brings up a very good point in his Aperture/iPhoto argument – would I be a Mac for any other reason?  Jason’s pull was digital photography. Mine was the need to easily run more than one computing OS at a time without having to reboot OR having to put up with crappy performance so I could write about apps, hardware, accessories, etc. used with those operating systems.  I was forced recently to admit – and rightly so – that if I weren’t getting paid to do that, I wouldn’t have purchased a Mac in 2006 in the first place.

It’s true. I really like my Mac, OS X and the way all of my iDevices work and integrate so well in their native environments and operating systems.  While it isn’t as “just works” as it used to be, owning and using a Mac is still a lot more elegant than anything that I’ve seen on the PC side.

Are you a Mac?  Have any of the recently announced changes to the Apple ecosystem turned you off to the Mac?  Why don’t you let me know your thoughts in the discussion area, below? I’d love to hear what you have to say.

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Smartphone 101 – Receiving a Call

There are a couple-three different scenarios here, believe it or not. Some or all of them may present you with different screens and buttons when they occur.

  • Receiving a Call with the Phone in Standby/ Screen Locked
  • Receiving a call while using the Phone/ Screen Unlocked
  • Receiving a call while on Another Call (Did you know your Phone (likely) has Call Waiting, free of charge?)

Receiving a Call with the Phone in Standby/ Screen Locked

This is probably the most common scenario, unless you’re on your phone, literally, all the time.   Let’s assume that your smartphone is charged, and on a desk, or in a bag

    1. From a screen off position, your phone rings.
      RECV-ios-01 RECV-and-01 RECV-WP-01
      iOS Android Windows Phone
    2. Unlock the phone and answer the call. For iOS, slide the bar to the right. For Android, tap the green call button. For Windows Phone, slide the screen up.
      RECV-ios-01 RECV-and-02 RECV-WP-02
      iOS Android Windows Phone
  1. Conduct your call.
    RECV-ios-02 RECV-and-03 RECV-WP-03
    iOS Android Windows Phone
  2. When you’re done, press the End Call button to terminate the call.
RECV-ios-02 RECV-and-04 RECV-WP-03
iOS Android Windows Phone


Receiving a Call while the Device is in Use

This is probably the next most common scenario.   Let’s assume that your smartphone is charged, on and you’re using an app.


    1. While the phone is in use, you receive a phone call.
      USE-ios-01 RECV-and-01 RECV-WP-01
      iOS Android Windows Phone
    2. Answer the call. For iOS, tap the green call button. For Android, tap the green call button. For Windows Phone, tap the blue answer button.
      USE-ios-01 RECV-and-02 USE-WP-02
      iOS Android Windows Phone


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Aereo Pushes Pause

After the latest from the SCOTUS, Aereo is taking a step back…


The SCOTUS (Supreme Court of the United States) has been on a roll lately, and it seems they’ve rolled right over Aereo in a sweeping decision that has all but shut down the little startup that would.  While I’m not an Aereo subscriber, the company has sent out a second update to its users.  The company has decided to “pause.”

In his short update to Aereo’s customers, Aereo CEO and Founder Chet Kanojia let’s everyone know exactly what the company is looking to do in the coming days.  They’re pausing operations as of 11:30am ET Saturday 2014-06-28.

“As a result of that decision, our case has been returned to the lower Court. We have decided to pause our operations temporarily as we consult with the court and map out our next steps… All of our users will be refunded their last paid month. If you have questions about your account, please email or tweet us @AereoSupport.”

At this point, as I understand things, Aereo has three options:
1. Cease total operations and close down
While this would be the most disappointing of all the options available to Aereo at this point, it seems like this is the most likely outcome. Their case has been returned to the lower Court and the decision that was originally found in their favor has been overturned.  The trial, if it goes forward, is still on, but with the Supreme Court having indicated that Aereo is effectively a cable company (as defined by Congress, in 1976, I think…) Aereo has said that they would close their doors rather than take either action 2 or 3, below.
2. Change their technology so they do not infringe copyright laws
I have no idea exactly WHAT this would entail, but it MAY be possible for Aereo to change what they’re doing so that they don’t infringe on the copyright owner’s performance.  I had heard on TWiT that some experts had explained that there’s NO WAY a dime-sized antenna could be pulling in any kind of OTA TV signal and that what was likely happening was that each antenna was instead part of an array that pulled in the appropriate signal(s) in each broadcast area. As such, this is where you get the 1976 cable company (think: regional, shared or community antenna) comparison.
3. Try to strike a deal with the Networks and Pay a Rebroadcast Fee
All of the hullaballoo could be over tomorrow if Aereo agreed to pay a rebroadcasting fee.   It’s unlikely that that will happen, however, as Aereo went to great pains to construct their product and business model around what they believed to be loopholes in the law.  While not illegal by any means (EVERY corporation does that with the tax laws of EVERY government they do business with, world-wide), they did get shot down.  As they went to such great lengths to avoid having to pay ANY kind of rebroadcasting fee, it’s unlikely that Aereo will agree to pay the fees on behalf of their customers (with them likely passing that fee on to each customer…). However, this would make everything legal, and wouldn’t require Aereo to do anything to their technology or their product(s).

At this point, it’s all on hold as Aereo circles the proverbial airport and tries to figure out how to move forward.  What I think is funny is that Aereo in their current incarnation represents what the consumer wants and how many see the future of television.  Nearly all video is going to go from OTA to OTI (over the internet) in 5 to 15 years.

I think Comcast sees this as fact, as they have been steadily raising the price of their Internet service over the past few years in order to combat lost or declining television package revenue.  Most consumers would love to purchase individual channel broadcasts or services – i.e. an a la cart service – instead of having networks or specific channels bundled with channels and services they will never use.  They’d also rather push it over the internet to a connected TV, computer, mobile device or other set top box so they could watch what they want, where they want, when they want.

The issue is without a doubt, complicated.  I actually think very few people in this country know what the TRUE right and wrong answers are to these legal questions, based on the current state of all relevant US legislation.  In the end, I think it’s all going to boil down to who gets paid and how much they get paid; but that’s just me, I guess.  Greed in America is running amok at this point (and I’m a conservative, too….); and I’m not certain where it will all end.

What do you think of all of this?  Are you an Aereo customer? Are you a cord cutter? If you don’t have an Aereo subscription, were you thinking of getting one if and when the product became available in your home city?  Do me a favor and sound off in the comments area, below and tell me what you think. I’d love to hear a confirming or contrasting decision. As I said, this is a confusing and complicated question, and the results of all of this are going to be felt for quite a long time, I think.


 Our other article about Aereo Infringes Copyright

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Smartphone 101 – Making a Phone Call

OK… now that we have everything synching between your phone and your email account, let’s figure out exactly how to use it.

If you remember I started this series a few weeks ago and had one article about setting up your email account and address book and then one about synching that data to your smartphone. At this point, any changes or additions you make to either your email account via your computer or on your smartphone, to any of that data, will appear in both places.  It’s really pretty cool.

Integration, remember..? It’s all about integrating your data into the places where you will make the most use of it. That’s what makes your smartphone smart. It puts your data where you want to use it most – meaning your phone – and even anticipates how you want to use it, sometimes.

Your address book can hold listings for friends, family, businesses and the like. You’re likely going to want to call your parents on the weekends, your children’s pediatrician when they’re sick or need a checkup, and your dry cleaners to make sure that your clothes are read to be picked up, among many, many other things.  You may just want to yack your head off with your best friend.  Who knows…

Here’s the best way to do all that in all three major mobile operating systems. There are a couple-three scenarios here.

  • Making a Call

  • Receiving a Call

  • Retrieving Voice Mail

Let’s run through all of them quickly.

Making a Call

There are a few different ways to make a call – you can dial directly, search for a person in your address book or dial from a Favorites – or frequently called numbers – list.  I’m going to try to make this easy and have screenshots from all three operating systems in each section so we only have to do this once. Please note that the instructions here are going to reflect calling numbers here in the United States. If you live in another country, please sub in your country specifics for direct dialing numbers.

Dialing Directly

  1. Open your device’s Phone app and switch to the dialing pad screen

    DD-ios-01 DD-and-01 DD-WP-01
    iOS Android Windows Phone
  2. Dial the 10 digit phone number:  (area code) phone-number and press the (usually green) Phone button on the dialer to initiate the call.

DD-ios-02 DD-and-02 DD-WP-02
iOS Android Windows Phone

Please note – in the US, you do not NEED to dial a “1” in front of the phone number as you do on your land line phone.  While your call will still connect if you do, it’s not required on the cellular network like it is on the land line network. In most cases, unless you’re going to do any regular, international travel, you should NOT store your phone numbers as +1 (area code) phone-number.  Leave the “1” (or “+1”) off unless you DO travel internationally; and then it’s a good idea to have the “+1” prefix.

    1. Conduct your call.

      DD-ios-04 DD-and-03 DD-WP-03
      iOS Android Windows Phone

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