(Son of) The Operating System that Wouldn’t Die

Microsoft extends security update support for Windows XP for an additional 15 months.

securityI’m not surprised, but in a way, I kinda am. It’s like a “B” horror movie from the 1950’s. Windows XP is an operating system that Microsoft desperately wants to kill, but the darn thing just won’t stay dead.

Microsoft announced today that due to customer concerns, it will further extend security update support for Windows XP by an additional 15 months. The new, new end of support/ end of life date for Windows XP is now  2015-07-14.

Its currently estimated that even by THAT time, 10% of all PC’s in medium to large businesses will still be running Windows XP. Microsoft will continue to provide security updates for its anti-malware and security products – System Center Endpoint Protection, Forefront Client Security, Forefront Endpoint Protection, and Windows Intune running on Windows XP as well as for Microsoft Security Essentials.

Users will need to insure that their PC’s remain secure after the  2015-07-14  deadline. That may involve a platform change. That may involve a hardware change. It likely will involve both at this point, if PC’s that fall within this category are intended to remain on main network lines within the organization.

To further help protect these machines that will live in a perpetual Zero-Day threat status after support ends, Microsoft and analysis firm Gartner recommend that IT departments segregate their XP-based PC’s onto a private network. This additional insulation will limit external exposure and prevent XP machines from becoming infected on the wider, more accessible, corporate network.

For Microsoft, the challenge is not continuing support, but helping their channel and other partners move up to more current versions of Windows. Windows XP was never meant to last for 15 years.   Windows 7 – the likely landing spot for those still running XP at this time – will be 6 years old at that time, and likely two or more whole versions back from the current version of Windows (anticipated to be Windows 9). While IT departments do need to just get over it and spend the money required to update their infrastructures, middleware and end points, shareholders need to understand the costs involved and not freak out when their profit margins flatten out due to increased operational charges. It’s at this point that Microsoft’s newest organizational structure and focus could be of help.   If Windows 9 does end up being free, AND if it runs on legacy equipment, it may be a lot easier to afford the required upgrades.

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Microsoft CEO Search Rumors

Now that Alan Mulally is out of the running, where does Microsoft look for their new leader?

image2993A lot of wind was taken out of a great many sails in the past couple of weeks. Alan Mulally, CEO of Ford Motor Company and thought to be the front runner in Microsoft’s highly visible CEO search, recently took himself out of the running for the Redmond, WA company’s top spot. Now the whole world is wondering what Microsoft will do; and what direction they will head in.

Yes. Microsoft could promote Satya Nadella. That’s still a huge possibility.   Based on Mulally’s removal, I’m certain that many – if not most – people are expecting Microsoft to quickly march in that direction. However, that may not be the case.   Based on Mulally’s removal, if Nadella was the front runner, this would be a done deal by now.

I think many folks – including those that inhabit Wall Street – are wanting and expecting Microsoft to hire from the outside for this role.   I know many in the tech journalism field are a bit happier with those prospects than with the idea of promoting from within. It has nothing to do with Nadella – what he can or cannot do.   It has more to do with breaking away from the old guard and starting anew with someone who has a clear understanding of either how to rebuild troubled organizations (as Mulally did) or with someone who has a decent enterprise and mobile computing vision (as Ballmer never had).

Current word on the street is that Microsoft is  currently considering Hans Vestberg, CEO of Swedish telecommunications company Ericsson for software maker’s the top spot, at least all this, according to Bloomberg. The report, published  2014-01-16, indicated that Vestberg was a “media-savvy technology fanatic,” though many on Wall Street would find his candidacy a surprise.   However, with potential external candidates evaporating, I’m not surprised with anyone that Microsoft may give consideration to.

No matter how you slice it, Microsoft is expected to name a new CEO early in Q1 2014. The biggest hurdle that the new CEO will have, is not turning the company around, but likely that both Ballmer and Gates will retain their seats on the Board.   I can’t imagine any CEO wanting the company’s two previous CEO’s scrutinizing and critiquing their every move.   Ultimately, this may be why Mulally passed on the role.

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Should Windows 9 be Free?

I’ve seen a couple opinions, and I’ve decided to weigh in…

Windows 9 new

Like its predecessor, Windows Blue, Windows Threshold is in the process of entering its full development cycle. As with Blue, many people are excited about Threshold and for a couple of key reasons.  Briefly, they are:

  1. Consumers don’t think much of Windows 8
    There are a lot of diehard Windows users that really are NOT happy with Windows 8.  Windows 8.1 is a step in the right direction with the ability to boot directly to the desktop and the return of the Start BUTTON.  However, many people will tell you that the improvements seen in Windows 8.1 are a start (no pun intended) and not a destination.  Microsoft still has a long way to go before they regain the public trust and earns their forgiveness.And they’ve earned this disdain, too. Microsoft mucked with, and moved everyone’s cheese and really brought productivity way low, and killed many IT upgrade plans. Windows 8.x really takes too long for office workers to figure out how to use. Its ModernUI (unofficially called MetroUI) confuses a lot of people, even on Microsoft’s own Surface line of ultrabooks. If Microsoft can’t sell the new interface on their OWN devices, relying on partner devices to do it, doesn’t look to be a winning strategy. This older business model is proving to be part of Microsoft’s downfall, and they seem to know it. Their July 2013 reorg definitely identifies the older management structure and mode of doing business as something that needs to change.In short, MS needs to get its revised vision on as many Windows 8.x devices as it can in order to help generate positive press so it can “turn that frown upside down,” and reverse what appears to be the start of a steep decline.
  2. Microsoft and Windows 8 have no place to go but up
    Windows 8.x adoption sucks.  Windows 7 adoption rates are on the rise. Microsoft desktop OS sales aren’t too horrible, but when it look at it in a Windows 7 vs. Windows 8.x perspective, it’s clear that the public doesn’t like the OS or the devices that it comes on.Prior to the Christmas Shopping Season, Microsoft was still feeling the effects of its $900M Surface RT write-off. Sales of Surface 2 and Surface 2 Pro weren’t strong at all.  However, something happened over the 2013 Holidays that directed many users to not only look long and hard at Surface 2/Pro, but had the devices moving off the shelves as well.Microsoft needs to do whatever it needs to do to continue this positive trend.  If they don’t, the company is going to have some serious work to do regarding not only Windows, but the rest of its product offerings.

Given that they have work to do, AND given that most Linux distributions have been free for years, and that Apple gave Mavericks away (and it runs on Macs that are at LEAST 5 years old); Microsoft needs to do the same thing with Windows Threshold.  They need to give it away, and it needs to run on any computer that can push Windows 7. This accomplishes a couple things:

  1. If it’s free, it’s for me – Low to no cost upgrade fees
    “If it’s free, it’s for me!” I knew a guy in college who had that printed on his checks; and it’s pretty much a way of life for many people.  If they can figure out an  easy way to get something for free, you can bet that they’ll bust their behinds to make that happen.Much of the computing public still sees a great deal of value in the Windows brand. If they can get that level of value on their existing PC, for free, with all future platform updates and upgrades also coming in at no cost, then the platform has a better chance of actually getting on legacy machines than not. I may be in the minority opinion, but I really think that if Microsoft wants to remain competitive, as well as make a successful transition to a devices and services organization, it’s going to need to give the platform that powers those devices and drives those services, away.
  2. Increase <Latest Version > Adoption Rates
    Recent Windows 7 adoption rates have surged past Windows 8.x adoption rates. This means that people who are actually buying Windows compatible PC’s aren’t buying them with Windows 8.x on them, they’re buying them with (or downgrading to) Windows 7.  Microsoft doesn’t want Windows 7 to turn into the 2010’s version of the 2000’s Windows XP.  The last thing that Microsoft wants to do with Windows 8.x is have it be the “next Vista” where everyone sticks with the older version.  They undid much of the damage to the Windows brand with the release of Windows 7, but shot themselves in the foot with Windows 8 (and have effectively gone backwards).The company has a new strategic direction. What better way to foster that, than to give the platform away to end users?
  3. Continues and fosters its new direction as a Devices and Services organization
    The old guard organization where both Office and Windows are cash cows that provide years, if not decades, of revenue is over. As I stated recently, the old Microsoft has died and most of the management team from that regime has been moved to other areas or has left the company.  Microsoft’s new organizational focus, its new product portfolio is the whole Windows experience and not Windows itself. That means that it has to sell the devices and it has to sell the services that make the Windows platform a value-add. That’s where MS will make its money going forward. The best way to insure that is to give the platform away, making adoption for many an autonomic option.

Microsoft is in full transition mode. They’ve reorged the company and most of the old management team is gone. They are getting a new CEO in early 2014. They are changing not only how the company does business, but they’re changing their product portfolio as well.  They need to embrace the change and “unlearn what they have learned” over the past 25+ years of computing success. If they don’t, Microsoft’s relevancy as well as profit margins will decline as PC adoption rates decline.  The best way Microsoft can move forward is to give away not only Windows, but Office as well.  They need to start doing that with Windows Threshold.  How they figure out the best way to do it with Office – if at all – is something they will have to figure out as the release date for the next version of Office starts to appear on the horizon.

What do you think? Do you think Microsoft should give the next version of Windows away?  Why don’t join us in the discussion area, below and tell us what YOU think?

 

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Windows Phone 8 Devices will get Windows Phone 8.1

 

Windows Phone 8 Devices will get Windows Phone 8.1

Windows 8.1

I know this made a lot of Windows Phone users happy…

Back in the day of the Palm Pilot and the Compaq iPAQ, getting a ROM upgrade for your device was pretty much a foregone conclusion.  They got update support for about 18 months after they were released. It was really a decent experience, as it made you feel as though you were getting a lot for your money.  Having a company support the devices they release is always a post-sales selling point. While devices were really nothing more than electronic phone and datebooks, the practice has all but ceased.

Today, except for Apple and the iPhone, updates for ANY smartphone are not a foregone conclusion.  Even Google’s Nexus line – the pure Android experience that’s supposed to get updates from Google for at LEAST a year – doesn’t always get them, or get them as long as you might think they should.This usually happens because device makers want you to buy the newest device, if you want the latest OS and/or software updates.  Providing an OS update to an already released device doesn’t provide any additional revenue. Apple does it for the iPhone.  Google does it for (at least the latest) Nexus device.  Every other device maker or provider usually doesn’t.  This includes Microsoft, but thankfully, Windows Phone 8 users just got some welcomed news.

Microsoft announced recently that Windows Phone 8 devices will run Windows Phone 8.1, the next, and Windows Blue version of their smartphone operating system. This wouldn’t be news or even of interest to tech news readers if not for two things:

  1. The trend of device (as well as service) providers to not provide updates in order to push sales of the next generation device, as I noted above.
  2. Windows Phone 7 and Windows Phone 7.5 device owners are still angry over being left out of the Windows Phone 8 upgrade cycle.  Windows Phone 8 was released soon enough after some newer Windows Phone 7 and Windows Phone 7.5 devices hit the market that many thought an upgrade to Windows Phone 8 was all but a done deal.  When that didn’t happen, not only did it cause a huge uproar with those owners of the newer devices, sales of those devices literally tanked overnight.

Unfortunately, there isn’t any official information on the upgrade itself at this time. Microsoft hasn’t released any yet.  There are a number of rumors floating around about what might be included in the update, including a much desired notification center and digital, virtual assistant code named, “Cortana.” However, Microsoft BUILD is coming up in April of 2014, and more information should be made public at that time.  Stay tuned to Soft32 for additional news and commentary on this as we get closer to BUILD.

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Oops. They did it… AGAIN

This may be just me; but I heard about this and just shook my head

UPDATEDwindows-71_sold

Over the past few years, there have been a couple different instances of Microsoft backtracking on decisions. While many will agree that rethinking the decisions that were made was probably a very good idea, the fact that Microsoft reversed its action really bothers me. I mean it REALLY bothers me. I’m not certain if I’m bothered more by the decision or the apparent fact that Microsoft can’t seem to make up its freakin’ mind.

I recently reported that Microsoft had ceased retail sales of Windows 7 as of 2013-10-30. While Microsoft has confirmed this date – you can’t buy a retail boxed version of Windows 7 as of this date – they had further announced that OEM’s would cease providing Windows 7 on new PC’s as of 2014-10-30. They’ve retracted that last statement.

According to an authorized Microsoft spokesperson, [Microsoft has]

“yet to determine the end of sales date for PCs with Windows 7 preinstalled. The October 30, 2014 date that posted to the Windows Lifecycle page globally last week was done so in error. We have since updated the website to note the correct information; however, some non-English language pages may take longer to revert to correctly reflect that the end of sales date is ‘to be determined.’ We apologize for any confusion this may have caused our customers. We’ll have more details to share about the Windows 7 lifecycle once they become available.”

I don’t know about you, but this wishy-washy, indecisive posture that Microsoft has assumed is really Ballmer’s fault. I also blame the Microsoft Board. With Ballmer on the way out as CEO, the need for leadership is clear. Microsoft’s Board needs to get its act together and name Ballmer’s successor sooner rather than later.

Microsoft has a roadmap for Windows. They are (desperately) trying to get all Windows users on the most current version of Windows – Windows 8.x – as quickly as they can. They made a decision that supports that strategy. They should stay the course and take firm, decisive action in support of it. It may not be the most popular of decisions; but this barometer reading and second guessing that Microsoft is doing has got to stop.

No, I didn’t like it when they removed the Windows 7 Start Menu from Windows. No, I didn’t like it when Microsoft changed the Windows UI. However, backtracking on these and other decisions that are currently in the Microsoft pipeline isn’t doing them any favors.

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On the Threshold of What..?

There are Windows Changes coming and some of them, my friends, are truly encouraging.

Change ahead isolated signWhen I write a column, I usually try to come up with some cool play on words or other “hook” to sorta grab a reader’s attention. With this particular column its really hard because the news I found is really very exciting; and there really isn’t a decent, cute way to put this without reducing the excitement.  So, I’m just gonna come out and say it:

It looks like the Start Menu – the real Windows 7 styled Start Menu – is intended to make a come back in Windows Threshold.  At least that’s what I see when I read the latest article by Paul Thurrott.

Paul and I go back a ways. We both worked for WUGNET for a while. Paul started WinInfo there, and I wrote most of their computing tips over a 15 year period.  So, honestly, when Paul says something, I tend to listen and listen VERY carefully. If there’s one thing I know, its that Paul knows Windows. So when I hear Paul say that the Start Menu is coming back, I tend to listen.

According to Paul and his cohort in Windows Weekly crime, Mary Jo Foley, Microsoft Threshold is all about bringing Windows to the threshold of unification between Phone, desktop and Xbox One.  This unification will include a series of updates that will go a LONG way to satisfying many of Microsoft’s very, very unhappy enterprise and consumer users.

In the next version of Windows, be it Threshold, Windows 8.2 or whatever they decide to call it, ModernUI apps will run in a window, if your PC supports Windows’ Desktop Mode. This is going work a lot like Stardock’s ModernMix, though its likely be somewhat different…at least one would hope.

The Start Menu is also going to return. The Start Button clearly wasn’t enough for everyone, and the “next logical step”  is to bring the Start Menu back as an available option.  According to Paul, its possible that this option will only going to appear in product versions that support Desktop mode.  There’s more that will likely be in this update, but at this time, this is all that’s confirmable.

Paul calls this a good step. I have to agree with him. Part of me is wondering if I’m not the only one wondering if this isn’t in response to Surface RT/Surface 2’s poor sales numbers and if Microsoft is clearly starting to get it – after more than 30 years, Windows is a productivity tool more than an entertainment tool.

If this is the case, I’d call that a good thing too.  I like Surface Pro and Surface 2 Pro.  They’re both good ultrabooks. However, with full blown Windows on them, its hard for me to use something like that as an entertainment device. Its not impossible, but YOU have to change gears with it. I don’t know about you, but I am not always very successful with that. I often find that I gravitate towards other devices other than my work PC for entertainment. Its easier for me to mentally keep them separate than to use one device for both purposes.

Over the years, I’ve found that my IT departments feel the same way. When you use a work PC for personal use, at least at my current job, you can be terminated.  The two do NOT mix at all, and BYOD is not something they encourage or support.  While other IT shops may not have the same policy, filling up a hard drive with MP3’s or videos is often discouraged.  Unless you work for a company that fully supports BYOD or are self employed and have to supply your own PC equipment, I’m not certain that kind of concern applies to you.  My guess is that most people don’t bump into the problem. Its likely not an issue for most.

What do you think about the Windows developments? Why not join us in the discussion below and tell us what you think.

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Microsoft Ends Retail Sales of Windows 7

microsoft-windows-7You can’t buy it at the store any more…

I saw this the other day and it was one of those “oh yeah..!” revelations that take you buy surprise, but you kinda already knew if you sit and think about it for a second or two.  Microsoft very quietly has announced that is has ended retail sales of Windows 7 as of October 30, 2013.  However, don’t start panicking just yet.

If you still want Windows 7, you can still get it if you buy a new PC.  However, that’s likely the ONLY way you’re going to get it.  And – here’s the caveat on that – you have to buy that new Windows PC between now and October 30, 2014. Over and above that, the PC vendor you’re buying the hardware from has to offer the PC with Windows 7.  Unfortunately, not all of them do. However, PC vendors that DO provide that option should be able to sell Windows 7 at least until that date (2014-10-30) or two years after the release date of Windows 8.

After that, you can still get Windows 7 if you want. Windows 8 includes downgrade rights, so consumers can put an older OS on a Windows 8 machine if they wish. Further, OEM’s can also make use of those rights and offer the hardware with an older OS if they choose, before it ships.

Microsoft first announced this policy – to stop selling the OLD version of an operating system one year after the latest version is released – in 2010.  With Windows 8 released in October 2012, it was time for this policy to kick in.  However, Microsoft, as late as September 2013 hadn’t acknowledged this. Obviously, now they have.

win7_size

However, if you’re not in the market for new hardware, again…don’t panic. Its likely that you’re still going to be able to find retail copies of Windows 7, though likely not the latest, greatest version as of 2013-10-30, at a number of online retailers, including Amazon, for example, for years.  Copies of XP and Vista were available for quite a while after Microsoft stopped selling it directly to retailers for quite a while, and getting restore DVD’s for current hardware for some level of nominal fee has been possible for Dell customers for as long as I can remember. Downloading ISO images may also be possible, depending on the PC vendor in question.

For those that don’t have options to get Windows 7, you can always use apps like Stardocks’ Start8 to bring the Windows 7 UI experience to Windows 8.x.  The OS itself isn’t bad, its fast, stable and easy to use. It also has touch built in, so if your hardware has a touch screen, you may find it easier to use with Windows 8.  If not, apps like Start8 will make your Windows 8 PC more Windows 7 like.

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Consumer vs. Enterprise Windows

It’s a different kind of pane…

I’ve been involved in software for quite some time. Not to blow my horn or anything, but I’m a methodology and process engineering expert. I specialize in identifying process disconnects within the software development life cycle; and then help organizations identify the best ways to reconnect them.

I’ve seen a lot of talk over the past few days about Microsoft Threshold, or a unified approach to Windows that would bring everything together under one development cycle for Phone, Consumer and Enterprise Windows. Today, I got a refreshing look at the other side of the coin from one of my favorite People, Mary Jo Foley.

image2993

So…the first question on your mind has to be, “Well, that’s great, Chris.  How the heck are these two things connected?”  Good question…   Right now, except for Phone and RT – which is scheduled, to make an exit soon – all Windows development is connected.  Both consumer and enterprise versions of Windows have the same feature sets, underpinnings, back end hooks, etc.  With many hardware manufacturers concentrating more on the consumer market, keeping your enterprise product hooked to a consumer-focused, lean back device doesn’t make sense in a lean forward product line.

The needs of the [consumer]… are different than those of the enterprise. Consumers want to be current on everything, all the time, every day, out loud. The more current your security patches, virus updates and apps are, the more secure and virus free YOU are.  When it comes to keeping your personal, private data (like passwords and financials) personal and private, this is usually the best way to go.

IT professionals don’t always feel that way. While they have other security tools  available to them to insure that their networks are safe, they usually prefer static environments to rapid change.  With so much diversity in critical, operational apps from department to department, division to division, their focus is keeping the work progressing forward and not rapid OS changes. It’s easier to control the changes and insure that work gets done than to allow OS level changes into the enterprise that may conflict or create compatibility issues with business critical apps. They prefer policies and security restrictions so they may control when upgrades are applied.

From a use case perspective, this makes sense.  Consumers want all the latest and greatest features.  Professionals and people at work just want what they need to get the job done to work without having to wrestle with things.

This also makes a great deal of sense from a life cycle perspective.  Originally, both consumer and enterprise Windows were kept on the same development and feature life cycle so that people at work would be able to use the same version of Windows at home.  However, due to the implementation of Active Directory and Policy Manager, Windows at work and Windows at home have never quite felt EXACTLY the same.

Since PC use is declining in favor of a more slate-tablet form factor, and traditional computing is likely going to stick around at the office for quite some time (at least in the more conservative industries that I find myself working in – healthcare IT and State Government), splitting these user types into different Windows versions makes a lot of sense to me.  The only thing that I hope doesn’t happen is that they become so divergent that you can’t put the business form of Windows on your compatible, consumer tablet/device/PC.

According to Terry Myerson, the new head of the unified Windows team at Microsoft, the goal is to build one Windows platform that runs all compatible devices. However, that doesn’t mean “one OS to rule them all.” The UI’s may be different, the features may be different, but the underlying codebase – and more importantly, the cloud services – will be the same.

Strategically, this is very sound.  I’m going to have to reserve judgment until I see the tactical deliverable, however.  Post Windows 8.1, the picture gets fuzzy. However, between now and Spring of 2015, there should be two more Windows releases – in the Spring of 2014, there should be a Win8.1 Update 1 (or some such named animal) that will more appropriately align Windows and Windows Phone.  “Threshold,” or the next version of Windows, is the version slotted for Spring of 2015 and there’s very little that’s really known about it, its direction, etc.

At the end of the day, having this kind of desktop OS split from Microsoft isn’t necessarily a bad thing. In fact, it’s actually a return to a previous practice for them. Windows ME, back in 1990-blah, blah, blah was the last truly consumer version of Windows (Win95) before an updated version of Windows NT (Windows 2000, if you remember…) was released and became very popular with consumers, due in large part to is enterprise focused stability.

Do you think Microsoft returning/splitting its focus with Windows between consumers and the enterprise is a good or bad thing?  Can you support your argument?  I’d love to hear what you have to say.  Why not join me in the discussion below and tell me what you think of this interesting development.

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