Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database.
Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management.
Sinergia's business logic is implemented using Windows Workflow Foundation....
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Support for Sinergia Help Desk is available from the
publisher/developer site This download (Sinergia Help Desk) is freeware. "Freeware is copyrighted computer software which is made available for use free of charge, for an unlimited time, as opposed to shareware where the user is required to pay (e.g. after some trial period or for additional functionality)." More info at
Wikipedia.
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